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Now streaming season #2, episode #9
Inside the Process

Elevate your work and teams with insights from leaders at the most innovative, fast-moving companies. Hosted by Mallory Glessner—a 10-year systems and ops veteran turned marketer at Trainual—this podcast unpacks the mindset and mechanics of winning business strategies, leadership tactics, and professional growth. From optimizing operations to business breakthroughs, it’s all right here.

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Now Streaming Season 03
Organize Chaos

Candid advice from Chris Ronzio, published daily. Take a page out of other business leaders' playbooks—from people and processes to productivity, and how to organize your life around it all.

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Now Streaming Season 01
The Fastest Growing Companies

Learn exponential growth hacks from today's fastest-growing companies. Tips on scaling teams, 10x-ing revenue, and the secret sauce that's earned these businesses top recognition as the fastest-growing small biz brands around.

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Now Streaming Episode 10
SMB Consulting Show

An advicecast for the modern business leader, featuring the unfiltered tips and tricks from today’s top small business consultants.

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Now Streaming Season 03
Process Makes Perfect

Expert business builders, process-obsessed entrepreneurs, and your favorite authors dish their stories and secrets about creating systems to successfully scale.

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Latest episodes

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How Chick-fil-A Built a Battle-Tested Restaurant Ops Blueprint with Trainual

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How This HVAC & Plumbing Company Built a System That Works for Hands-On Teams

How Cooper's scaled hands-on training with Trainual

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How High 5 Plumbing and HVAC Cut Onboarding Time by 80% with Trainual

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How This Healthcare Startup Trains Its Concierge Medical Providers

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Why This Property Maintenance Business Uses Trainual for Processes and Organization

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How This Golf Community Streamlines Onboarding for Seasonal Hires with Trainual

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How This 700+ Employee RV Dealership Developed Process Uniformity with Trainual

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Optimizing Onboarding for Clarity and Consistency at a Remote Software Company

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Providing Consistency and Career Training for a Multi-Location Franchisee

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How a Healthcare Provider Uses Trainual for Compliance and Process Improvement

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Providing Clarity and Transparency for Hundreds of Real Estate Agents

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Driving Continuous Improvement and Innovation for an Apartment Marketing Platform

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Customer Story
How a Former Marine Turned Chick-fil-A Operator Built a Battle-Tested Restaurant Ops Blueprint with Trainual

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Article
 • 
Jul 14, 2025
A Step-by-Step Guide to Process Analysis

This comprehensive guide to process analysis will take you through each step of the process, from identifying the problem to implementing solutions.

Article
 • 
Jul 14, 2025
Trainual Vs Waybook: Comparing Training Platforms

Trying to choose between Trainual and Waybook? See how they stack up across documentation, training, role clarity, accountability, and team alignment.

Article
 • 
Jul 13, 2025
How to Use AI to Train Your Team in 2025

No need to ask ChatGPT about Tr[AI]nual — get it from the source!

Article
 • 
Jul 13, 2025
Trainual and Whale are two business playbook competitors. Which is better for you?

Here's everything you need to know about these competitors before investing in your business documentation system.

Article
 • 
Jun 27, 2025
What your directory’s missing (hint: it could save you money)

Learn how to turn your employee directory into a people-first tool for connection, collaboration, and culture.

Article
 • 
Apr 29, 2025
Why a disorganized tech costs you time, money, and operational efficiency.

Why a Disorganized Tech Costs You Time, Money, and Operational Efficiency.

Article
 • 
Apr 25, 2025
Here's how Trainual builds on your process-capturing tool.

Here's everything you need to know about these competitors before investing in your business documentation system.

Article
 • 
Mar 7, 2025
Discover How to Get Your Team to Fall in Love with Process!

Discover How to Get Your Team to Fall in Love with Process!

Article
 • 
Feb 18, 2025
Discover How Trainual’s Premium Courses Keep You Compliant!

Discover How Trainual’s Premium Courses Keep You Compliant!

Article
 • 
Sep 24, 2024
Boost Your Employees’ Knowledge Retention With These 4 Simple Training Hacks

That feeling when companies can spend billions in training per year, and people will still forget most of what they learn in 24 hours.

Article
 • 
Sep 17, 2024
How Dynamic Flowcharts Give Your Team Better Understanding of Your Processes

Adding a much-needed update to really help your team *go with the flow.*

Article
 • 
Sep 3, 2024
Why Business Leaders and Their Teams Should Attend Business Conferences

Hint: They’re the secret weapon to maximizing growth and innovation.

Customer Story
How a Former Marine Turned Chick-fil-A Operator Built a Battle-Tested Restaurant Ops Blueprint with Trainual

Read more
Customer Story
How This HVAC & Plumbing Company Built a Training System That Works for Hands-On Teams
Customer Story
How High 5 Plumbing and HVAC Scaled Operations & Cut Onboarding Time by 80% with Trainual
Customer Story
How This Healthcare Startup Trains Its Concierge Medical Providers
Customer Story
Why This Property Maintenance Business Uses Trainual to Establish Processes and Organization
Customer Story
How This Golf Community Leverages Trainual to Streamline Onboarding for Seasonal Hires
Customer Story
How This 700+ Employee RV Dealership Developed Process Uniformity with Trainual
Customer Story
Optimizing Onboarding for Clarity and Consistency at a Remote Fitness Software Company
Customer Story
How Trainual Provides Consistency and Career Training for a Multi-Location Franchisee
Customer Story
How a Growing Healthcare Provider Uses Trainual for Compliance and Process Improvement
Customer Story
Providing Clarity and Transparency for Hundreds of Real Estate Agents
Customer Story
Driving Continuous Improvement and Innovation for an Apartment Marketing Platform
Customer Story
Centralizing Knowledge & Prioritizing Documentation Updates for a Growing Business
Customer Story
How Accountability and Continuous Improvement Bring Trainual to Life for WorkSmart
Customer Story
Updating Documentation Easily with a Solution to Cumbersome Paper Training Manuals
Customer Story
Codifying Documentation and Training for Retention and Expansion
Customer Story
Documenting Processes to Save Six Figures in Training Costs
Customer Story
Climbing The Ladder (To The Roof) Of Success
Customer Story
Saving Thousands Of Teeth (And Dollars) Every Year With Trainual
Customer Story
Transferring Business Knowledge To Train Interns
Customer Story
Providing Searchable SOPs And Self-Sufficient Onboarding
Customer Story
Growing And Hiring Fast With Scalable Online Training
Customer Story
Making Onboarding Easy For A Complicated Business
Customer Story
Modernizing Manuals To Automate And Streamline The Training Process
Customer Story
Improving Onboarding To Eliminate Turnover
Customer Story
Cutting Training Time In Half While Increasing Retention
Customer Story
Chick-fil-A
How Chick-fil-A Built a Battle-Tested Restaurant Ops Blueprint with Trainual

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Industry
Company Size
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Customer Story
Chick-fil-A
How Chick-fil-A Built a Battle-Tested Restaurant Ops Blueprint with Trainual
Customer Story
Cooper's Plumbing & Air
How This HVAC & Plumbing Company Built a System That Works for Hands-On Teams
Customer Story
High Five
How High 5 Plumbing and HVAC Cut Onboarding Time by 80% with Trainual
Customer Story
Pinch
How This Healthcare Startup Trains Its Concierge Medical Providers
Customer Story
Hub Property Care
Why This Property Maintenance Business Uses Trainual for Processes and Organization
Customer Story
Pine Canyon
How This Golf Community Streamlines Onboarding for Seasonal Hires with Trainual
Customer Story
Fun Town RV
How This 700+ Employee RV Dealership Developed Process Uniformity with Trainual
Customer Story
PushPress
Optimizing Onboarding for Clarity and Consistency at a Remote Software Company
Customer Story
Polly Management
Providing Consistency and Career Training for a Multi-Location Franchisee
Customer Story
Keene Perspectives
How a Healthcare Provider Uses Trainual for Compliance and Process Improvement
Customer Story
Realty Group LLC
Providing Clarity and Transparency for Hundreds of Real Estate Agents
Customer Story
Repli
Driving Continuous Improvement and Innovation for an Apartment Marketing Platform
Customer Story
Willbanks Inc.
Centralizing Knowledge & Prioritizing Documentation Updates for a Growing Business
Customer Story
WorkSmart
How Accountability and Continuous Improvement Bring Trainual to Life for WorkSmart
Customer Story
Newmark Education
Updating Documentation Easily with a Solution to Cumbersome Paper Training Manuals
Customer Story
Adelante Schools
Codifying Documentation and Training for Retention and Expansion
Customer Story
Rossen Law Firm
Documenting Processes to Save Six Figures in Training Costs
Customer Story
Linkville Roofing & Siding
Climbing The Ladder (To The Roof) Of Success
Customer Story
Jacksonville & Sunrise Emergency and Family Dental Care Practices
Saving Thousands Of Teeth (And Dollars) Every Year With Trainual
Customer Story
Allegiate Gym
Transferring Business Knowledge To Train Interns
Customer Story
Trailstone Insurance
Providing Searchable SOPs And Self-Sufficient Onboarding
Customer Story
Focus Insite
Growing And Hiring Fast With Scalable Online Training
Customer Story
HIRECLOUT
Making Onboarding Easy For A Complicated Business
Customer Story
Integrated Wellness
Modernizing Manuals To Automate And Streamline The Training Process
Customer Story
Atlantic Wireless
Improving Onboarding To Eliminate Turnover
Customer Story
Xpodigital
Cutting Training Time In Half While Increasing Retention
Customer Story
FOR Energy
Streamlining Onboarding While Improving Retention
Customer Story
Spiggle Law Firm
Centralizing Documentation To Keep Growing Teams Accountable
Customer Story
Kimberfire
Preparing For Growth With Streamlined And Scalable Training
Customer Story
Freestar
Saving Time With Standardized Onboarding
Customer Story
Harmon Brothers
Flushing Out Mistakes With Solid Systems And Protocols
Customer Story
Ashton Real Estate Group
Making Explosive Growth Sustainable In Real Estate
Customer Story
Forestdale
Accessing The How-Tos And Need-To-Knows From Anywhere
Customer Story
Redirect Health
Transforming Old School Training And Managing For Explosive Growth
Customer Story
Design Pickle
Scaling Remote Teams Faster By Ditching Docs
Customer Story
The James Agency
Documenting Knowledge Before It Walks Out The Door Forever
Customer Story
Masterpiece Cuisine
Keeping Everyone Aligned And Accountable Without Breaking The Bank
Customer Story
Modern Realty
Getting New Hires Up-To-Speed Without Wasting Any Time
Customer Story
Stream Logistics
Getting New Hires Up-To-Speed Without Wasting Any Time
Customer Story
Local First Arizona
Organizing SOPs And Training Content In One Centralized Place
Customer Story
RESTOR Medical Spa
Cutting Training Time From Months To Weeks
Customer Story
Dorm Room Movers
Making The Most Of The Upcoming Season With Streamlined Training

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