Roles & Responsibilities: Define, Delegate & Automate Accountability

Pricing and plans vary depending on the size of your team and the features you need — book a demo and we'll help you find the best fit.

If you choose to cancel, your subscription will remain active until the end of your current billing cycle. Your team will continue to have full access to the account during that time. Once the billing cycle ends, the account will be closed and no further charges will apply. If you’d prefer to pause rather than cancel, you can place your account on hold for up to 3 months.

Book a quick demo with our team, and we’ll walk through your needs and decision timeline together. You’ll get a hands-on look at how Trainual works for your team — so you can feel confident before making any commitments.

Yes! Trainual is built with enterprise-grade security to ensure your company’s data is safe, private, and fully protected.

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All data is encrypted in transit and at rest, and stored on PCI Level 1 compliant servers with daily automated backups. Our infrastructure is hosted on Google Cloud Storage (GCS), known for its top-tier security protocols.

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You can further secure access with single sign-on (SSO) through providers like Okta and Microsoft Entra, helping you manage identity and authentication more efficiently.

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Trainual is also SOC 2 Type 2 certified. When you move forward with an Enterprise plan, you can request access to all SOC 2 documentation. We follow best practices for data privacy and protection, and continue to enhance our security posture.

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Learn more about our security practices in this help center article.

Every new customer receives dedicated implementation support to ensure a smooth and successful rollout. You'll be paired with an experienced implementation specialist who collaborates with your key stakeholders over your first 4–6 weeks.

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This hands-on service includes:

Migrating and organizing your existing content
Structuring your Trainual account for optimal usability
Building a tailored rollout plan based on your goals
Accelerating adoption with expert-led guidance

Our goal is to get your team confidently up and running — faster, and with less friction.

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A one-time implementation fee of $1,000 applies.

It honestly depends — but most teams roll out Trainual in just a few weeks. The timeline varies based on your team size, how much content you need to document or migrate, and how complex your processes are.

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If you're starting from scratch, you can move quickly by using our pre-built templates and AI-powered tools to jumpstart your documentation. If you're migrating existing content, our implementation specialists can help streamline the process.

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Bottom line: Whether you're onboarding five people or five hundred, we'll help you go live as quickly (and efficiently) as possible.

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Plan your next hire with confidence

Define roles and drive clear ownership

Teams love us for Training & LMS!

Automatically connect employees with role-specific knowledge

Choose from auto-populated responsibility suggestions

Roles change fast. Trainual keeps up.

Easily manage individuals, roles, and departments