Turn company knowledge into instant productivity.
See how to turn your processes into consistent execution with role-based training and onboarding, clear accountability, and the structure your team needs to stay aligned and ready for change.
10,000+ teams use Trainual to power productivity and learning
Peep our process for getting started
Book a call with our team
Pick a plan
Get guided implementation

Keep building with award-winning support

Frequently asked questions
Pricing and plans vary depending on the size of your team and the features you need — book a demo and we'll help you find the best fit.
If you choose to cancel, your subscription will remain active until the end of your current billing cycle. Your team will continue to have full access to the account during that time. Once the billing cycle ends, the account will be closed and no further charges will apply.
If you’d prefer to pause rather than cancel, you can place your account on hold for up to three months. During this period, you’ll be charged $20 per month, billed monthly. These charges are deducted as prorated credits from your already-paid annual subscription. While on hold, your account is essentially frozen — your team won’t be able to access, create, or edit any content. At the end of the hold period — or if you resume early — your subscription will automatically reactivate under your existing plan unless you choose to make changes.
Book a quick demo with our team, and we’ll walk through your needs and decision timeline together. You’ll get a hands-on look at how Trainual works for your team — so you can feel confident before making any commitments.
Yes! Trainual is built with enterprise-grade security to ensure your company’s data is safe, private, and fully protected.
All data is encrypted in transit and at rest, and stored on PCI Level 1 compliant servers with daily automated backups. Our infrastructure is hosted on Google Cloud Storage (GCS), known for its top-tier security protocols.
You can further secure access with single sign-on (SSO) through providers like Okta and Microsoft Entra, helping you manage identity and authentication more efficiently.
Trainual is also SOC 2 Type 2 certified. When you move forward with an Enterprise plan, you can request access to all SOC 2 documentation. We follow best practices for data privacy and protection, and continue to enhance our security posture.
Learn more about our security practices in this help center article.
Yes! Trainual connects with tons of popular tools to streamline onboarding and training — without forcing you to reinvent your workflow.
You can sync your HRIS and payroll platforms like Gusto, BambooHR, and Zenefits to automatically add new hires and keep your employee directory up to date.
With single sign-on (SSO) support, your team can log in securely using tools you already trust — like Google, Okta, or Microsoft Entra.
And with Zapier or webhooks, you can automate tasks between Trainual and thousands of other apps in your stack.
At this time, Trainual is unable to offer robust or customized API integrations.
Most customers make it through their onboarding in about a month. But you can go as fast — or as slow — as you need. Since it’s at your own pace, you’ll always get the support you need right when you need it.
Every new customer receives dedicated implementation support to ensure a smooth and successful rollout. You'll be paired with an experienced implementation specialist who collaborates with your key stakeholders over your first 4–6 weeks.
This hands-on service includes:
- Migrating and organizing your existing content
- Structuring your Trainual account for optimal usability
- Building a tailored rollout plan based on your goals
- Accelerating adoption with expert-led guidance
Our goal is to get your team confidently up and running — faster, and with less friction.
A one-time implementation fee of $1,000 applies.
Yes! Once your onboarding is complete, you will have access to ongoing support with our support team (via support@trainual.com) and our success coaches (who host best practice webinars throughout the month).
Trainual is best suited for companies with with 25 - 1000 employees. We do, however, have some companies using and loving Trainual with thousands of folks on board, so it really comes down to your use case! Book a call to discuss plans and options for your specific needs and size.

