The university for business playbook builders

Yep! If you're on a free trial, select a Trainual plan to get into Trainual U and start building your business playbook today!

Each course level takes about 1-2 hours. This includes learning and all application activities!

Courses include instruction, examples, activities to do in your own Trainual account (to apply what you've learned), and knowledge checks (quizzes you're sure to ace).

Courses are self-guided so you can do them whenever it’s convenient for you! Of course, feel free to reach out if you have questions along the way.

Do you write company how-to training or document other business content in your team's Trainual account? Then, yes! And if you want more help from your team with this and to get some weight off your shoulders, then double yes! Enroll yourself and send this page to any leaders in your org with business know-how. After they're versed in Trainual, they can help you knock out some of the documentation on your to-do list.

Absolutely, it is! (Name another free university. We'll wait.)

Trainual U courses must be completed in order. When you graduate a level, you get your exclusive digital badge of completion and access to the next level.

Trainual U is designed for Admins, but is super useful for all your content creators – including any Managers, Contributors, and Authors who can help you build out her account. Send this page to all your team members who might benefit from Trainual U!

Level 1 gives you a foundational understanding of the Trainual platform – like account navigation, building out people and roles, and how to create, publish, and assign content.

Level 2 goes a step further with strategic implementation – like how to customize your account brand styles, add multimedia, establish content standards and guidelines, and assemble a team of content creators to help you build out your account.

Level 3 shows you how to leverage tools that boost accountability – like advanced reporting, update notifications, e-signatures. Plus the ones that streamline content distribution – like Trainual Tags™, the Google Chrome extension, the mobile app, and more!

Right now, Trainual is only available in English. But this is definitely something that we’re exploring.

No. But, Trainual does use completion percentages. That way, individual team members can see how they’re performing against the overall company.

No. There is no central document or file storage in Trainual. However, files and documents can be linked within your Trainual subjects. The only people able to upload/edit subject content are those that you give permission to do so.

The short answer? Very! But there are a few limitations that we get asked about often. In Trainual, you won’t be able to pre-schedule subjects to go live for your team, gate your subjects based on time, or add customized reporting options (beyond what’s in the application).

At this time, Trainual is unable to offer robust or customized API integrations.

No, Trainual is intended to house internal training documents only. It is not designed to work with any e-commerce plug-ins.

Yes! SSO via Microsoft Azure AD and Okta is currently available on our Scale plan. Google SSO is coming soon!

Trainual does not have in-app video hosting. But it does have seamless integrations with Loom, YouTube, Vimeo, and Wistia, where you can upload your training videos and then quickly embed to your Trainual content to track completions.

Coming soon! For now, this is possible with our Zapier integration. You can set up an automation to occur when someone completes their onboarding or training content. It can then trigger your e-signature tool, like DocuSign, PandaDoc or HelloSign to send a document for signed completion.

Nope! You cannot host live training sessions inside Trainual. But, if you are hosting a live training on Zoom (or even in person that you are filming), Trainual is the perfect place for that training content to live after it’s presented. That way, any future team members can be assigned the exact same training. And you can be sure people that couldn’t attend live have a consistent training experience for as long as that content is relevant to your organization.

No. SCORM and TinCan (xAPI) content do not plug into Trainual. Think of Trainual as the place where you document who does what and how it’s done – your company playbook for the things you do and what everybody needs to know. And in that sense, we believe the content you build in Trainual should be specific to your organization, and not off-the-shelf modules or skills courses.

Trainual is best suited for companies with under 500 employees. We do, however, have some companies using and loving Trainual with thousands of folks on board, so it really comes down to your use case! Book a call to discuss plans and options for your specific needs and size.

In most cases, no, we do not offer refunds. However, you can cancel your account at any time, and you can try the platform for free with our 7-day free trial, no credit card necessary.

Yes, you have the option to cancel or pause your subscription (put your account on hold) at any time. Cancelling your plan comes into effect the following month. If you pause, you can restart whenever you’re ready to start training again!

We accept all major credit cards, Apple Pay, and Google Pay.

We will not sell, rent, exchange or share your personal information with any third-parties without your permission.

Trainual will share the collected information in order to respond to investigation, court orders, legal process, or to investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person, violations of Trainual’s terms of service, or as otherwise required by law. Trainual may use your data for operational necessities such as processing and fulfilling your order, billing, service improvement, and other general purposes.

If Trainual is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Please reference our Privacy Policy for complete details.

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