Answers that meet your team wherever, whenever.
- Train anywhere. Access training on any device — no desk required
- Get answers on the spot. The AI assistant keeps work moving between jobs
- Stay in the loop. Track completions and spot gaps in real time, even when you’re off-site
10,000+ teams use Trainual to power productivity and learning
One platform your whole team actually uses — from the field to the front office
New hire on Monday. Field-ready by Friday.
Role-based training paths get new hires ready fast — without pulling a manager off the job.
Consistent work across every crew, location, and shift.
Same process, same standards — so the job gets done the right way every time.
Answers in their pocket, not on hold.
Your AI assistant delivers instant answers on any device — so work doesn’t stop when questions come up.
People leave. The process doesn't.
When someone new steps in, training is ready to go — so nothing resets or gets lost.
Real-time visibility, even when you're off-site.
See who’s trained, who’s behind, and where to step in — without being there in person.
- Assign it. Track it. Done. — Trainual reporting shows exactly who's completed what, when, and how well they know it.
- Every role has a source of truth. — Document responsibilities by role, and by person, so expectations are clear from the start.
- Training doesn't end at onboarding. — Assign content anytime processes change, so your team stays current.
- Goals don't live in your head anymore. — Set, track, and score progress in one place, so every team member knows what winning looks like.
- Meetings that actually move things forward. — Built-in agendas, action items, and updates keep your team aligned and productive.
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How High 5 Plumbing and HVAC Scaled Operations & Cut Onboarding Time by 80% with Trainual
- Cut onboarding time nearly 80%, from seven hours down to 90 minutes per new hire
- Replaced printed handbooks with one searchable platform that's always up to date
- Built and refined systems collaboratively, so the whole team improves them in real time
- Kept the team sharp with weekly training sessions and the confidence the answer's always there
Frequently asked questions
Trainual is best suited for companies with with 25 - 1000 employees. We do, however, have some companies using and loving Trainual with thousands of folks on board, so it really comes down to your use case! Book a call to discuss plans and options for your specific needs and size.
Book a quick demo with our team, and we’ll walk through your needs and decision timeline together. You’ll get a hands-on look at how Trainual works for your team — so you can feel confident before making any commitments.
Every new customer receives dedicated implementation support to ensure a smooth and successful rollout. You'll be paired with an experienced implementation specialist who collaborates with your key stakeholders over your first 4–6 weeks.
This hands-on service includes:
- Migrating and organizing your existing content
- Structuring your Trainual account for optimal usability
- Building a tailored rollout plan based on your goals
- Accelerating adoption with expert-led guidance
Our goal is to get your team confidently up and running — faster, and with less friction.
A one-time implementation fee of $1,000 applies.
Our consultants are ready to get started ASAP! We’ll schedule the 1:1s with your team based on mutual availability. But our goal is to have all your interviews completed and content in your account within 10 business days.
Creating content in Trainual is simple and flexible. Use the built-in editor to write step-by-step guides, embed videos, add images, and create quizzes to boost comprehension.
You can also upload existing documents and even record your screen right inside the platform. To move even faster, use our built-in AI-powered tools to help you generate content (and even tests!) and organize your processes with just a few prompts.
Whether you're starting from scratch or refining what you already have, Trainual makes it easy to build training that sticks.
Absolutely! Trainual includes access to 500+ free templates to help you document your processes, policies, roles, and responsibilities faster.
Want to go even deeper? Unlock nearly 400 ready-to-use, expert-built courses with the premium courses add-on — perfect for onboarding, compliance, leadership training, and more.
Yes — AI is built into nearly every corner of Trainual to help you move faster and train smarter.
Need to write a process or policy? Just describe what you need, and AI will generate a clear, step-by-step draft you can instantly edit and publish. Want to reinforce learning? Use AI to automatically create quizzes based on your content. You can even map out your org chart and role responsibilities using AI-powered suggestions based on your team structure.
It’s like having a training assistant working alongside you — helping you build better documentation with less effort.
Yes! Trainual connects with tons of popular tools to streamline onboarding and training — without forcing you to reinvent your workflow.
You can sync your HRIS and payroll platforms like Gusto, BambooHR, and Zenefits to automatically add new hires and keep your employee directory up to date.
With single sign-on (SSO) support, your team can log in securely using tools you already trust — like Google, Okta, or Microsoft Entra.
And with Zapier or webhooks, you can automate tasks between Trainual and thousands of other apps in your stack.
Yes, we would. And hope you would too!
Trainual makes it easy to track progress and hold your team accountable. Every training assignment includes completion tracking, so you’ll always know who’s done what — and who hasn’t.
You can set due dates, assign quizzes, and even require e-signatures for critical policies. Plus, your training dashboard gives you real-time visibility across your team, and you can export reports as CSVs or PDFs for audits, compliance, or leadership updates.
It’s everything you need to ensure training gets done — and proof that it did.
Yes! Trainual is built with enterprise-grade security to ensure your company’s data is safe, private, and fully protected.
All data is encrypted in transit and at rest, and stored on PCI Level 1 compliant servers with daily automated backups. Our infrastructure is hosted on Google Cloud Storage (GCS), known for its top-tier security protocols.
You can further secure access with single sign-on (SSO) through providers like Okta and Microsoft Entra, helping you manage identity and authentication more efficiently.
Trainual is also SOC 2 Type 2 certified. When you move forward with an Enterprise plan, you can request access to all SOC 2 documentation. We follow best practices for data privacy and protection, and continue to enhance our security posture.
Learn more about our security practices in this help center article.
Yes! Our mobile app is perfect for teams on the go. Whether you're in the field, on-site, or working remotely, the Trainual app lets you access training, policies, and company knowledge anytime, anywhere.
You can read content, watch videos, take quizzes, and even get notified about new assignments — all from your phone or tablet. Available for both iOS and Android, it’s everything you need to stay in the know, right in your pocket.
Yes — and so much more. Trainual lets you upload and/or embed documents, images, and videos directly into your training content to bring your processes and policies to life.
Want to record your screen? You can do that right inside Trainual with our built-in screen recorder — no extra tools required. You can also embed content from platforms like YouTube, Vimeo, or Wistia. Plus, you can even visually map out processes with flowcharts and diagrams to make complex steps easier to understand.
It’s all about giving you the flexibility to train your team your way — with rich, multimedia content that sticks.
Most training tools stop at courses and checklists. Trainual combines training, knowledge management, and operations in one connected platform — with role-based training, SOPs, instant answers, meetings, action items, goals, scorecards, and updates all in one place. So instead of juggling a bunch of disconnected tools, your team stays aligned, accountable, and moving fast with the information they actually need.
Pricing and plans vary depending on the size of your team and the features you need — book a demo and we'll help you find the best fit.
If you choose to cancel, your subscription will remain active until the end of your current billing cycle. Your team will continue to have full access to the account during that time. Once the billing cycle ends, the account will be closed and no further charges will apply. If you’d prefer to pause rather than cancel, you can place your account on hold for up to three months.