The who, how, & why behind every company tool
Whatever software, systems, and equipment your team runs on, the full story's built in — what they do, why they matter, who’s using them, and where to go for help. New hires ramp up fast (and stop pinging you with questions) because Trainual AI already has the answer. It'll even catch where you’re paying for the same tool twice.
Less digging, more doing.
One hub for every tool
All your software, systems, and equipment — organized in one place, always up to date.
AI-powered answers
Ask a question about any tool and get an instant, accurate answer — no digging required.
Teams love us for Onboarding & Training
Define tool ownership, purpose, and usage — all in one place
Give every tool a clear owner so your team can:
- See why it matters and how it fits into daily work.
- Get instant answers, whether they browse the hub or just ask AI.
- Speed up onboarding and offboarding, tool by tool.
Cut costs and save time with smarter tool tracking
Track usage everywhere so you can:
- Understand exactly who's responsible for setup, access, and maintenance.
- Combine overlapping tools before they start costing you twice.
- Identify which tools are being used — and which aren't — to eliminate with confidence.
Frequently asked questions
Pricing and plans vary depending on the size of your team and the features you need — book a demo and we'll help you find the best fit.
If you choose to cancel, your subscription will remain active until the end of your current billing cycle. Your team will continue to have full access to the account during that time. Once the billing cycle ends, the account will be closed and no further charges will apply. If you’d prefer to pause rather than cancel, you can place your account on hold for up to 3 months.
Book a quick demo with our team, and we’ll walk through your needs and decision timeline together. You’ll get a hands-on look at how Trainual works for your team — so you can feel confident before making any commitments.
Yes! Trainual is built with enterprise-grade security to ensure your company’s data is safe, private, and fully protected.
All data is encrypted in transit and at rest, and stored on PCI Level 1 compliant servers with daily automated backups. Our infrastructure is hosted on Google Cloud Storage (GCS), known for its top-tier security protocols.
You can further secure access with single sign-on (SSO) through providers like Okta and Microsoft Entra, helping you manage identity and authentication more efficiently.
Trainual is also SOC 2 Type 2 certified. When you move forward with an Enterprise plan, you can request access to all SOC 2 documentation. We follow best practices for data privacy and protection, and continue to enhance our security posture.
Learn more about our security practices in this help center article.
Every new customer receives dedicated implementation support to ensure a smooth and successful rollout. You'll be paired with an experienced implementation specialist who collaborates with your key stakeholders over your first 4–6 weeks.
This hands-on service includes:
- Migrating and organizing your existing content
- Structuring your Trainual account for optimal usability
- Building a tailored rollout plan based on your goals
- Accelerating adoption with expert-led guidance
Our goal is to get your team confidently up and running — faster, and with less friction.
A one-time implementation fee of $1,000 applies.
It honestly depends — but most teams roll out Trainual in just a few weeks. The timeline varies based on your team size, how much content you need to document or migrate, and how complex your processes are.
If you're starting from scratch, you can move quickly by using our pre-built templates and AI-powered tools to jumpstart your documentation. If you're migrating existing content, our implementation specialists can help streamline the process.
Bottom line: Whether you're onboarding five people or five hundred, we'll help you go live as quickly (and efficiently) as possible.
