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Medical & Dental

A better patient experience starts with a better system.

Trainual gives your practice one system to train every teammate, standardize your protocols, and keep the whole operation aligned and accountable.

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How a growing healthcare provider uses Trainual for compliance and process improvement

We utilize Trainual for lots of different reasons. Our policies and procedures are compliance-based. We also integrate a lot of our clinical training into Trainual, so [employees] also take away a lot of the information that they need to then develop the skills to work with our clients directly.

Courtney Keene
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Trusted by 10,000+ teams  to streamline training and operations

Every role. Every protocol.
Every patient.

Onboard without pulling your team away from patients

Give each new hire a role-based path that walks them through exactly what they need, so they ramp without a chaperone and your team keeps their focus where it belongs: on patients.

Every protocol, signed and current

Track training completions, policy acknowledgments, and cert currency across your whole team, so you always know who's compliant and can prove it in seconds.

AI

The go-to answer, without the go-to person

Give your team instant answers pulled straight from your protocols, so no one's pulling a provider off patient care to ask how something's done

Visibility, alignment, and accountability — handled

Training, protocols, and goals all live in one connected view, so you always know how the practice is running and every person knows what they own

  • Protocols change. Your team keeps up. Update an infection-control step, a consent form, or a new-device workflow once, and every teammate gets the current version, so nobody's working off last year's binder.
  • Goals your whole team can see. Case acceptance, rebooking rate, production targets, all visible to the people who move them, so the team knows exactly what they're aiming for.
  • Patient satisfaction, front and center. Keep satisfaction scores right next to production and no-show rate, so the number that drives your reviews and referrals stays impossible to overlook.
  • Updates without the status meeting. Have the team submit quick recurring check-ins, so you get a written pulse on the day without pulling anyone into a meeting.
  • One dashboard for the whole operation. Training, goals, updates, and action items in a single view, so you always know how the practice is running without opening five tabs.

Resources for you

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Customer Success Stories

Cutting training time from months to weeks

Template

Dental HIPAA Privacy & Security Compliance Policy Template

Template

OSHA Training for Dental Offices Process Template

Trusted by medical & dental practices for

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Frequently asked questions

Trainual onboards both front office and clinical staff on role-based paths, so a new hire ramps on their own instead of shadowing a provider or lead who should be with patients. Each person gets exactly the training their role needs, whether that's front desk, assistant, hygienist, tech, or injector, without wading through what doesn't apply to them. Your team keeps their focus on patients while new hires get up to speed.

Trainual does not replace your practice management software or EHR — it runs alongside them. Systems like Dentrix or athenahealth handle scheduling, charting, billing, and patient records, while Trainual handles how every role gets trained, how your protocols stay consistent, and where the team goes for answers. Practices run both, because they solve completely different problems.

Trainual tracks HIPAA, OSHA, and infection-control training with completion records and real-time reporting, so proof of who was trained on what already exists before an audit or inspection. Start from Trainual's dental templates — including OSHA training built for dental offices — assign from 400+ expert-built compliance and safety courses that are updated automatically, or upload training you already own as SCORM. Require the training, then see who's current and who's behind across every location in one view.

Trainual keeps recurring training on track by assigning it, tracking completion, and re-assigning it when it needs a refresh, so annual HIPAA, bloodborne pathogens, or CPR refreshers don't get forgotten. You can see who's completed each requirement and who's overdue across the whole team in one place. That turns "did everyone do their annual training" from a chase into a dashboard.

Trainual keeps every location on the same protocols by documenting each one once and pushing updates to the whole group at the same time. Whether you run two locations or twenty, every teammate works from the current version of an infection-control step, consent form, or clinical workflow, not last year's binder. For a multi-location practice, that's how the standard holds instead of drifting office to office.

Trainual gets used because it reaches the team where they work and delivers training by role, instead of sitting as a library nobody opens. New hires get a clear path, current staff get answers from your own protocols through the Trainual AI, and you get completion data showing who's actually engaging. Practices that switched from a generic LMS or a binder usually did so because the old tool tracked seat time, not whether the team was truly ready.

Still got questions? Let’s talk