π€― It's almost here
April 15, 2026

With 4 out of 5 people spring cleaning every year, we can probably guess your closet is spotless. But your processes? Bet they got as much love as that self-help book you swore you'd read. (It looks great on the nightstand, tho.)
So consider this your process spring clean. Either that or your mom keeps yelling at you. π€·ββοΈ
This month: an exclusive ops event you'll wish you could attend (unless you become a customer π), the science behind why your team ghosts your processes, and a company that spring cleaned 30 years of operational mess.
EARLY BIRD GETS THE WORKSHOP
Warning: This customer-exclusive event is going to make you wish you had Trainual.
Playbook 2026 is the operational leader event of the year. Three days of hands-on workshops, secret product drops, and real strategies you can put to work immediately β and this year, itβs exclusively for Trainual users. Soβ¦ why are we telling you? Letβs just say if youβve been thinking about Trainual, this is your sign.

Get started with Trainual now and come to Playbook for the most hands-on implementation experience you'll ever get β experts in the room, building alongside you with your new favorite tool. There's truly no better way to hit the ground running
Hereβs whatβs in store for Trainual customers next month, live in Phoenix, AZ:
π€ Jesse Itzler is keynoting.
Yeah, that Jesse. Built Marquis Jet (sold to Warren Buffett). Co-founded Zico Coconut Water (sold to Coca-Cola). NYT bestselling author. Somehow a former MTV rapper and Navy SEAL roommate�

π€« Two secret product reveals. Live. Onsite only.
Playbook peeps get early access to surprise #1, plus hands-on help building with it immediately on site. The other? Still under wraps. You'll just have to be there.
π An eras-themed after party + a hidden VIP speakeasy.
New headshots. Custom swag. Audience gamification during sessions. An afterparty your mom probably shouldn't hear about. Must we go on?
BILL NYE THE TRAINUAL GUY?
The science of "we've always done it this way."
66% of organizational change efforts fail. Not because the plan was bad β because brains are stubborn. (Yours too.) π
This month's toolkit breaks down the psychology behind our brains β and gives you the frameworks to rewire the resistance.

π¬ Here's what the science says:
- Why your team ignores your processes. Spoiler: They're not lazy. Their brain picks the path of least resistance. And right now, that's asking you.
- How to build change champions. You don't need everyone on board day one. You need the right 10β20%.
- Want a culture shift? Try a process retreat day. One team got 19 people in a room for two hours and updated 109 docs β with goals, games, and prizes. This idea's on us. You're welcome. π
PROTEC BUILDING SERVICES
What happens when your CEO reviews every process?
Dave Rauch, founder of ProTec Building Services, found out the hard way.
He sat down, took every module and every quiz in his own Trainual account β and realized thirty years of process had gotten "Byzantine." (We'd have said "spicy disaster," but we respect the vocab.)
With nine offices, hundreds of teammates, and 76 million Americans depending on the work, ProTec's processes were bound to drift. So they did what any good construction company would β they rolled up their sleeves and started rebuilding.

Here's what ProTec learned (and what you can steal):
- π§Ή They take improvement seriously. Like, Kaizen-expert-in-the-building, seriously. ProTec dedicated real people and real time to building Trainual right β not just once, but as a culture.
- π€ Trainual became their smartest employee. When every answer is searchable and trustworthy, something wild happens β your team stops bugging you and starts using the system. BFF status: unlocked. π
- π They use data to improve. Quiz analytics show exactly where people trip up β so managers coach the gap, not re-teach the whole thing.
π You'll want to bookmark this one.
