This is part two of a two-part episode with Claude Silver, the Chief Heart Officer over at VaynerMedia. If you haven't heard part one, definitely go back and give that one a listen because Claude talks so much about how to be vulnerable and how to be a leader during these crazy times. Otherwise, we're jumping in mid-conversation to me and my brother Jonathan's interview with Claude that took place as part of a live series we did called Training With Empathy. This was an event we did with Gary Vaynerchuk’s wine brand Empathy Wines where we interviewed top people leaders to talk all about the concept of empathy.Claude Silver is the first-ever Chief Heart Officer. After nearly 20 years at numerous advertising agencies building brands for Fortune 50 companies, Claude found her home and true calling at VaynerX.Her success in guiding client relationships, global brand strategies, operations, and management is driven by an abiding passion for creating spaces in which people can thrive.How do you build the best human empire of all time? With heart.