In this episode, me and my brother Jonathan, the CMO here at Trainual, had a conversation with Claude about infusing empathy into the workplace. This episode is a little bit different from the episodes we typically have here on the show. It’s a live recording from our Training With Empathy event we hosted in partnership with Gary Vaynerchuk’s Empathy Wines last month. We’re also splitting this episode into two parts so this particular episode is Part 1. I hope you enjoy and stay tuned for Part 2 dropping next week!Claude Silver is the first-ever Chief Heart Officer. After nearly 20 years at numerous advertising agencies building brands for Fortune 50 companies, Claude found her home and true calling at VaynerX.Her success in guiding client relationships, global brand strategies, operations, and management is driven by an abiding passion for creating spaces in which people can thrive.How do you build the best human empire of all time? With heart.