In this episode, I chat with Michael Ventura, CEO, and founder of Sub Rosa, during our Training With Empathy event we hosted in April. We talk about the concepts from his book, Applied Empathy, and how to have empathy in the workplace, and how to make empathy a trainable skill. What I liked about this episode is that he fully breaks down why empathy is today’s most talked-about competitive advantage, and he explains how to train your team for it.
Sub Rosa is a strategy and design firm that has worked with some of the world’s most iconic brands and organizations; including Adobe, Delta Air Lines, Google, Goldman Sachs, Nike, The TED Conference, and The Obama Administration.
Michael has served as a board member and adviser to a variety of organizations including Behance, The Burning Man Project, The Smithsonian Cooper-Hewitt National Design Museum, and the United Nations’ Tribal Link Foundation.