The Manual - Trainual

Recent

How to Drive Customer-led Growth (By Getting Inside Their Heads) with Gia Laudi

In this episode Mallory and Shawn chat with Gia Laudi, co-founder of Forget the Funnel, about rethinking customer experience through a customer-led framework.

How To Make Training Stick (and Not Suck!) with Sara Berry

How To Plan for the (Uncertain) Future of Work with Bhushan Sethi

Popular

How to Strengthen the EOS® Process Component™ with Trainual in 90 Days

Advice for Customer Service Teams: How to Help Frustrated Customers

Want To Document Business Knowledge Without Heavy Lifting? Try AI.

Roles Vs. Responsibilities: Their Difference, Explained

The Best Credit Cards for Small Business Owners

Employee Action Plan Example: A Roadmap to Success

What Is A Business Playbook? (Also, How to Create Your Own in 3 Steps)

Is There a Perfect SMB PTO Policy? (Psst: It's In Here.)

Trainual News & Tips

How We Use Trainual to Streamline Hiring and Onboarding

Get a glimpse behind the scenes and find out how we really use our own product.

How We Use Implementation To Set Up Your Account for Success From the Start

It’s Tax Filing Season. Here are 7 Money-Saving Tips for Small Businesses.

The Manual Wrapped: The Articles and Podcasts From 2022 That You’ll Want to Revisit

2023 State of Small Business Knowledge & Training Report

Pivots that Sparked Success: 7 Famous Companies That Got Their Start Accidentally

10 Holiday Gift Ideas That Will Boost Cheer (and Make Your Team Feel Appreciated)

Prepping for Black Friday and Small Business Saturday? Try These Tactics.

Building a Remote Workforce? These 3 Things Need to Go Digital.

It’s World Mental Health Day. Here’s How SMBs Can Support Their Team.

Onboarding & Training

Maintaining Service Consistency in Multi-Location HVAC and Plumbing Businesses

Discover how Trainual can help multi-location plumbing businesses maintain service consistency.

Small Business Employee Handbook Template

Guide: Everything You Need To Know About Employee Onboarding

2023 State of Small Business Knowledge & Training Report

Is Your New Hire Training Actually Effective? Here’s How to Check.

7 Reasons Veterans Make Great Hires For SMBs

Employee training: an A to Z guide

Help New Hires Feel Included - Here's How

Why Hiring Within A 30-Mile Radius Is “So Yesterday”

Employee Orientation: A Need To Know Guide

Why Documents Are The Worst Tool For Documentation

Newsletters

Articles

How To Implement a Rinse & Repeat Framework for Customer Acquisition w/ Marc Thomas

In this episode, Mallory and Shawn sit down with Marc Thomas, experienced B2B marketer, to chat about his "Rinse and Repeat" marketing framework.

5 Reasons Trainual Is an Inc. Best Workplace (And How You Can Steal Our Best Plays)

There are a few reasons Trainual is part of Inc.’s Best Workplaces. Here are the processes we’ve implemented to make it happen (with templates!).

How To Craft a Roadmap to Results with Adam Lovill

In this episode, Mallory and Shawn are joined by Adam Lovill, VP of Customer Experience at Trainual, who dives into decision-making as a key part of success.

What Does Employee Training Look Like in the Software Industry? (Feat. Trainual)

Ever wondered what employee training is like in software companies? Check out how it differs from other industries!

How To Land Your Next Top Performer with Marlowe Duran

In this episode, Mallory and Shawn chat with Marlowe Duran, Trainual's senior talent business partner, about finding your next top performer.

Spending Tons of Time and Money on Delegation? Try The Delegation Planner.

Trainual’s Delegation Planner is the new way to map out who does what in your business.

How To Use AI In Trainual

No need to ask ChatGPT about Tr[AI]nual — get it from the source!

Not All Tools Onboard and Train Your Team. Here's Where Trainual Comes In.

Here’s how documentation and training tools differ from HRIS, performance management, CRM, and project management systems.

How Onboarding and Training Affect Financial Health and Business Growth

Onboarding: saving you time and money in hiring, operations, efficiency, and beyond.

How To Create Raving Fans (& Deal with Trolls) with Aidan Brannigan

In this episode, Mallory and Shawn chat with Aidan Brannigan of Marketing Millenials to learn all about creating raving fans.

Everything You Need To Know About Documenting and Improving Business Processes

Documented processes are a necessity when growing your business. And documenting them just once isn’t enough.

How To Instill Culture from Day 1 (AKA Onboarding) with Tara Montoya

In this episode, Mallory and Shawn chat with Trainual people ops manager Tara Montoya about the right way to onboard new employees.

Have feedback on The Manual or want to pitch us a story? Email themanual@trainual.com

Organize the chaos
of your small business

Processes

Policies

People

Company