In this episode Mallory and Shawn chat with Gia Laudi, co-founder of Forget the Funnel, about rethinking customer experience through a customer-led framework.
Get a glimpse behind the scenes and find out how we really use our own product.
Discover how Trainual can help multi-location plumbing businesses maintain service consistency.
And the top tips for leading actually productive meetings (and avoiding ones that could have been emails).
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How-tos and SOPs — used interchangeably, but not the same.
Find out how a change champion program can help you conquer change management at your business.
For anyone looking to streamline their business operations.
Learn how to create a remote work policy that meets legal requirements and provides flexibility for employees. Establish guidelines that increase efficiency.
Having a business playbook can really sell the business for you.
What is a workplace health and safety policy? Learn how to establish, implement and monitor a workplace health and safety policy without breaking into a sweat.
Why do small businesses need an employee handbook? Get tips on how to implement an effective employee handbook!
Train your team for success with this list of training programs for employees. From onboarding to professional development, equip your staff for success today!
Learn how to train employees on new systems quickly and effectively! Get tips on creating a fun and engaging training plan and evaluating its effectiveness.
Warning: Refined processes, clearer documentation, and unbridled growth ahead.
“Nothing is certain except death and taxes” — and our commitment to helping businesses save money.
Here's a hint: Your revenue will skyrocket.