☕ Trainual’s Head of People Ops is spilling the tea

 This week’s must-reads:

• Why this DEI policy is right on time.
• The real reason people stay (and want to flourish in their career).
• How to make training and continuous improvement a team sport.
• And the quiet training disconnect costing you new talent.

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ALL IN

Template of the week: DEI Policy

DEI isn’t just a policy — it’s a promise. And with Pride Month in full swing, it’s the perfect time to recommit to building a workplace where differences are celebrated, not just respected.

Whether you’re refining your policies or starting from scratch, this template lays the foundation for a culture of curiosity, accountability, and true belonging.

Here’s how to turn DEI from buzzwords to baseline:

• 📊 Tie it to your bottom line. Diverse teams are 87% better at making decisions and see up to 19% higher revenue. Track representation, retention, and results — and let the numbers do the talking.
• 🛠️ Set the ground rules. Define what inclusion actually looks like at work — including protected characteristics, clear boundaries, and how your team should handle conflict when it pops up.
• 🎉 Embrace every identity. Drop pronouns in Trainual bios 😏, spotlight diverse voices, and support employee-led events — from ERGs to heritage months. Make inclusion part of how you operate!

👉 Steal our Diversity, Equity, and Inclusion Policy Template to show your team (and your customers) they have your support — this month and every month.

Check out our entire template archive. New to Trainual? Get a demo.

HIDING IN PLAIN SIGHT

Your culture is a hidden advantage

How do you scale culture without smothering it in bubble wrap?

Trainual’s Head of People Ops, Sasha Robinson — our bubbly queen of joy (yes, really) — unpacks how sharp systems, emotional smarts, and a little eyeliner magic earned her the nickname “Goth Sasha.” It’s ops, with a pulse.

Here were just a few of the things on Sasha’s mind:

1. Hire for more than skill.
Audit your hiring rubric for EQ, communication, and collaboration.
🗣️ “We’ve been pretty strict on saying no to good but not great.”

2. Make onboarding unforgettable.
Set clear expectations. Infuse joy. Build connection from day one.
🗣️ “I want all of that time to be joyful… I genuinely enjoyed the relationships I built.”

3. Codify decisions with principles.
Create guardrails like Front Page News so your team can move fast — without second guessing.
🗣️ “If whatever you did was on the front page of the New York Times, would you be proud?”
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👉 Want more gems? Sasha gets into everything from leadership alignment to scaling rituals and feedback loops that actually drive change in the full episode.

TRAINUAL TIPS & TRICKS

💬 [New!] Comment. Collaborate. Celebrate. Right where you train and learn.

Does updating your training content feel like playing a game of telephone?

Someone spots a step that's off. They ping a peer. Who emails someone else. Who forgot to reply. Who maybe fixes it… eventually. (Or doesn't. Oops.) Meanwhile, you have separate Slack threads with three other process pros about a different update.

But those days are over.

Because now, commenting and content feedback loops are built right into your training system. That means everyone on your team can contribute to keeping content clear and up to date — whether they’re building training or learning from it.

Here’s what’s live today:

• 💬 [New!] Leave comments. Select text, ask a question, suggest a change, or @mention someone to get the right people to pitch in.
• 🚩 [New!] Flag content issues. Learners can point out anything confusing, outdated, or incorrect — and notify the right person to fix it.
• 🎉 [New!] Celebrate contributions. Send thank-yous to teammates who help spot and solve content gaps.
• 🧑‍🤝‍🧑 Edit together, in real time. Multiple people can build or update a process step at the same time — with full visibility into who’s doing what (and when).
• 🕰️ Version history. Want to see what changed — or roll something back? You’re covered. Helping you collab with confidence.

When the right people can chime in right when (and where) they’re training and learning, your training stays fresh — and something your team knows they can trust.

Join us today, June 11, or Tuesday, June 17, to snag some pro tips for getting your whole team in on building better training, together.

👉 Save my spot for the live session with Q&A.

NEXT GEN

The ins and outs of training Gen Z

Gen Z is stepping into the workforce fast — and by 2025, they’ll make up nearly 27% of it. Most graduated via Zoom and launched their careers post-COVID. They’re sharp, purpose-driven, and expect learning to be as fluid as their TikTok.

Here’s how to train the new gen:

• 👂 Start with a vibe check. Gen Zers aren’t shy. Ask what they want, what they don’t, and where they’re headed next. Talk goals, learning styles, and what lights them up. If something’s off? Trust — they’ll spill the tea.
• 📱 Embrace microlearning. Forget hour-long trainings with a side of slide deck. Use short, punchy videos and quick-hit how-tos that keep their attention and fit their flow.
• 💬 Make feedback frictionless. Live, not once-a-year. Drop comments, tag teammates, and keep the convo going right inside Trainual — for input that’s quick, casual, and actually gets acted on.
• 🔎 Show the why behind the work. Gen Z wants purpose, not just punch lists. Connect training to mission, customers, and actual business outcomes. (90% say purpose matters to their job satisfaction.)