March 15, 2023
Houston, we have tip-off — March Madness has officially commenced. If you don’t already have your brackets for the men’s and women’s tournaments, maybe you should block off time in your calendar for some “heads-down research time.”
Hot off the SMB press this week:
But first, here are some headlines that caught our attention this week.
DELEGATE TO ELEVATE
But I know how to do it. They don’t.
If the thought of delegating important tasks to your team brings you physical pain, you’re not alone. Letting go and putting the future of your company in the hands of your team — one task at a time — can feel like quite the gamble. But it’s absolutely crucial — especially for small businesses.
Believe it or not, a shocking number of tasks you do today can be done by anyone on your team as long as you give them the know-how (psst — you can do that in Trainual). And when you delegate those tasks, it gives you the bandwidth to do what only you can do: grow and scale your business.
And if you’re not sure what tasks you should delegate, here are four factors to consider when deciding what to hand off to your team:
1. Task frequency.
Processes that you carry out repeatedly (especially those that are relatively straightforward) are the first you should delegate to your team. Why? They’re likely the ones bogging you down and keeping you from doing the important processes that only you can do.
And remember: You have to document these processes before delegating them to your team. If you don’t, there’s a chance your team could get it wrong. Which — when they’re relied on so frequently — could have a massive negative impact on your business.
2. Cost efficiency.
Picture the tasks you do that fall way below your experience level or skill set. Got ‘em? Now it’s time to scrape them right off your plate and into your business playbook.
And while you’re at it, be sure to firmly reject and re-assign the tasks that come to you that someone else can handle — whether it’s from a client, investor, supervisor, or anyone else.
PUT A RING ON IT
We say the words “engaged employee” pretty often.
And that’s because when SMBs are trying to scale, we realize that the most important people working in those businesses (barring leadership) are going to be your engaged employees.
We’re talking about the people on your team who are excited about the work your business is doing — the ones who are putting in that extra effort to bring your mission and vision to life.
A little extra effort goes a long way.
We’re talking massive benefits: Having engaged employees is known to increase productivity, lower burnout, and increase sales — all of which contribute to higher revenue. Plus, having engaged employees can help boost your talent recruitment and ease those hiring woes.
Basically, win after win after win — and that means you’ll want to find ways to turn up the engagement amongst your current team.
So, how does one improve employee engagement?
In a recent report from enterprise management company Workday, they found that highly engaged organizations outperformed their peers in three key areas — AKA, where you’ll want to focus your attention to start engaging your employees:
Let’s talk facts: Documenting your business’ processes and policies can make your life so much easier. It helps you onboard and train your employees, improves consistency and productivity, and streamlines your operations. Basically, documentation is absolutely critical for any business looking to grow and scale.
But we’ll be honest: Documentation is tough. It can be time-consuming, requires a lot of focus, and can easily overwhelm anyone — especially if they’re starting from scratch.
Here at Trainual, we’re in the business of making documentation as easy as possible. So, every week, we’ll showcase a template — for a policy, process, or role (with responsibilities) — that you can take and use in your own business playbook. All it needs is your personal touch, and then it’s ready to share with the rest of your team.
👉 This week, we’ve got a policy that will definitely help you engage your employees: The Employee Wellness and Mental Health Policy template outlines your business’ commitment to employee wellbeing and provides tips and resources to help them take care of their mental health.