🍽️ An all-you-can-eat buffet of process improvement tools

We're so back. Did you miss us? 🫶

🍜 Things to noodle on this month:

• Is your training building confidence or causing confusion?
• Stuck in old habits or leveling up?
• Systems fueling momentum or killing the vibe?
• And what’s one quick win you can tackle this month?

WHERE'S THE RED FLAG GUY?

96% of companies have no idea what's happening internally 😵💫

If you're thinking “Pfft, that could never be us” — love the confidence. And honestly, you should give yourself a pat on the back for being in the 4% club.

But let's be real, no process stays perfect forever, and if it does, well... that’s probably a red flag.

So who best to keep your who, what and how to's fresh? The people doing the work of course.

And that’s exactly why we built commenting and feedback in Trainual — so teams can jump in, flag what’s off, suggest updates, and keep content sharp in real time.

So while 96% of companies are out there playing Guess Who, you’re leading a team that speaks up, stays sharp, and knows what it takes to get it done.

👉 See how commenting can work for your team

TOP BUN TRAINING MAVERICK

"If procedures aren’t right, people die."

Don’t worry — that’s just a metaphor. (Kind of.) Before Scott became a Chick-fil-A Operator, he was a Marine pilot. So yeah, he doesn’t mess around with processes.

When he opened a brand-new location, he made a bold move most operators wouldn’t think to: He built every core process in Trainual before hiring a single team member.

That upfront thinking and investment? Still paying off.
New hires ramp faster. Updates happen weekly. And problems don’t pile up — they get solved and documented. And that's on building it while you fly it!

But what really makes Scott’s system stand out?

He doesn’t treat Trainual like a one-time setup. He treats it like his team’s command center — one they can add to and rely on daily to operate effectively.

Three tactical takeaways for your ops:

• 🔁 Build ahead: Already documented your current roles? We see you. Now drop in some placeholders for those future roles. Build as you go.
• 📆 Keep it fresh: Add a “Trainual check-in” to your weekly ops meeting so updates become routine — not reactive.
• 💬 Make updates a team sport: Use comments to gather feedback directly in your content and celebrate when someone helps improve it.

👉 See Scott’s system in action

🧠 Got a Trainual tip or tricky ops problem? Hit us back — we might break it down right here next month.

TOOLKIT OF THE MONTH

Your processes called. They just wanna talk.

Picture this: You’ve got 17 sticky notes, 3 “quick question” emails, and a file named “process-V10-final” that still... isn’t final. Relatable?

We’ve all been there. Living in the land of kinda-sorta-systems and hoping nobody asks, “Hey, how do I…?” because let’s face it, you might pop like a game of Perfection.

Deep breaths and a sigh of relief. Because for this month’s toolkit, we've got the ultimate lineup.

🧰 Here’s what we're prescribing:

• A quick-read article on how to analyze your processes
• A template to improve your processes (let’s get some quick wins)
• A simple guide to getting your processes on paper (metaphorically speaking)
• And a cheat sheet on how to use AI to make training easier (and more fun)

This is your guide to breaking up with bad habits and bad processes. (It’s not you, it’s... actually, it is you, sorry.)