So far, 2020 can be summed up in one word: uncertainty.Weβre all feeling it around what's happening in the SaaS market right now.Customer behavior has changed so rapidly it's impossible to know what's next. On top of that we donβt have a timeline on when this will end or how long the effects will last.So, how do you make decisions?As an operator, this makes it tough, because there isn't a ton of data out there to guide our decision making. But we have seen some early signs of whatβs working.SaaS experts from Trainual, Wootric, Trufan, and ProfitWell will run through what you need to know, including: