🀝 Onboarding Support

Fast track your success in Trainual with access to on-demand, interactive workshops. Plus, access to an onboarding specialist via email! All you need to do is join the workshops and your onboarding specialist will guide you through the best practices for getting started. By the end, you'll have all the knowledge you need to build a world-class business playbook.

4 weeks of help to get up and running

Move at your own pace

We provide on-demand interactive workshops. You choose how quickly you want to get Trainual up and running. Most customers attend 1 session a week for 4 weeks.

Experienced onboarding specialists

You have unlimited email access to dedicated onboarding specialists during your first month. They’re here to help give you feedback about your content creation, answer questions about functionality, and to be your guides live on webinars.

Proven roadmap for success

Your onboarding specialists have helped hundreds of customers set up Trainual accounts. If you need specific recommendations or feedback about your business use case or industry, they’re here to help.

πŸ₯³Β  Great, so what's the plan?

Workshop #1: Get Your People & Roles in Trainual

Your business playbook should answer one simple question: Who does what in your business? We'll show you how to map this out in Trainual with our roles and responsibilities features!


Workshop #2: Create and Organize Content in Trainual

Building content in Trainual is easy! We'll show you how to build Subjects that teach specific audiences how to complete tasks (or learn a thing... or watch a video. Catching our drift? πŸ˜‰)


Workshop #3: Get Ready to Publish and Level up Your Content

Now that you have learned how to create content, we'll show you how to customize the way your people will experience it once it's published. Let’s link it all together with roles, reporting, tests, and e-signatures.


Workshop #4: Roll Out and Scale

Boosting ROI in Trainual is just a workshop away! Join Trainual Roll Out where we will show you a simple, proven formula to get your team using the software. This session will focus on how to launch Trainual to your team and beyond!


Frequently asked questions

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What is an onboarding specialist?
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How long does onboarding last?
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Can I get help after my first 4 weeks?
Still unsure about this service?Β We'd love to answer any more questions you might have.

Have any questions about your account?

Chat with us at support@trainual.com