đ How successful business leaders use the word ânoâ
October 9, 2024

This weekâs must-reads:
- Playbook 2024: We're adding the Phoenix Suns, Mercury to the lineup!
- A template that outlines your future employee wellness policy.
- And how to start saying ânoâ to jumpstart business success.
GAME TIME
Phoenix Suns, Mercury x Trainual: Itâs game on at Playbook!
For this announcement, we might need a hype soundtrack â yâall ready for this?
This is not a drill â weâve teamed up with the Player 15 Group, owners of the NBAâs Phoenix Suns and the WNBAâs Phoenix Mercury, to join Playbook 2024!

Which means weâre adding to our đĢ all-star lineup đĢ:
- Josh Bartelstein (CEO) and Dan Costello (EVP & CRO) will walk you through how theyâve built winning teams, forged game-changing partnerships, and created lasting success in a high-stakes world.
- Plus, the Playbook After-Party will be hosted at Player 15's HQ â home to the brand new, state-of-the-art $100M Phoenix Mercury training facility!
And remember, thatâs alongside ABCâs Shark Tank star Daymond John, Smart Marketer founder Ezra Firestone, and award-winning speaker Goldie Chan â and so many more. đ¤¯

At Playbook, weâre giving you the blueprint to build, lead, and win. Youâll leave with concrete strategies you can execute and the mindset to go all in.
It's all happening November 12-14, 2024 in Phoenix, AZ. (Want to check out our hotel recs, full agenda, and more? Find everything you need to know here.)
Ballâs in your court! đ
STARTER PACK
Template of the week: Employee Wellness and Mental Health Policy

If youâve got a successful business, weâre gonna make the guess that your team does a lot to boost you up. Makes sense, right? Because if youâve hired the right people, theyâre probably smashing all their responsibilities out of the park and doing what it takes to make đ things đ happen.
And if theyâre helping take care of the business (or should we sayâĻ straight-up takinâ care of business), it stands to reason that you wanna do what you can to help them take care of themselves, too.
đ So, add this Employee Wellness and Mental Health Policy template in your documentation arsenal. Not only does it reinforce your support for your entire team, but it also provides a one-stop shop for any questions they have about any wellness benefits you offer.
âCheck out our entire template archive of free and customizable policy, process, and role starters. New to Trainual? Get a demo.
OH NO, OH NO, OH NO NO NO NO NO
The art of saying ânoâ for business success

âRepeat after us:
Saying âyesâ to everything is not the way to success. And if youâre having any âBut I need to say âyesâ because I canât afford to say ânoâ.â thoughts, consider this:
The most successful people know that saying ânoâ is all about protecting your most valuable asset: time. Time for you to focus on your priorities, do the things only you can do, and actually work without getting sidetracked. Hereâs how you can learn to say ânoâ:
- Set clear priorities. What are your top goals? Everything you say âyesâ to should serve these top priorities.
- Create non-negotiable boundaries. When do you do your best work? That time should become permanently blocked off for working toward your goals.
- Be honest. No more vague excuses â if you know where your priorities lie, be direct about them.
- Offer alternatives. A flat-out ânoâ isnât always the best option, so offer suggestions to make it work â like delegating the work to trusted employees.
- Guard your schedule. Things like email clearing can really derail your schedule. Set times for necessary, but low-priority tasks so they donât interfere with larger projects.
- Prioritize your personal time. Know that saying âAll work and no play?â Make some time for play to take care of your well-being.
- Simplify decision-making. Automate those small, repeatable decisions to free up mental energy.
- Create space between tasks. Avoid back-to-back meetings â give yourself time to grab a coffee, process information, and prepare for the next one.
- Take extended breaks. Sounds counterproductive, but significant breaks can boost your productivity and creativity.