Heidi Berger

The Process Optimizer™ was created by EOS Implementer Michael Erath and Lean Expert Heidi Berger to help organizations define, document and optimize their core processes.In a workshop format, a Certified Process Optimizer™ will work with teams from your organization to get your processes out of your heads and into a documented form so that you can get them consistently followed by everyone.Services Include: Business Process Documentation, Business Process Mapping, Business Coaching, Data Tracking