The Manual - Trainual

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How to Drive Customer-led Growth (By Getting Inside Their Heads) with Gia Laudi

In this episode Mallory and Shawn chat with Gia Laudi, co-founder of Forget the Funnel, about rethinking customer experience through a customer-led framework.

How To Make Training Stick (and Not Suck!) with Sara Berry

How To Plan for the (Uncertain) Future of Work with Bhushan Sethi

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How to Strengthen the EOS® Process Component™ with Trainual in 90 Days

Advice for Customer Service Teams: How to Help Frustrated Customers

Want To Document Business Knowledge Without Heavy Lifting? Try AI.

Roles Vs. Responsibilities: Their Difference, Explained

The Best Credit Cards for Small Business Owners

Employee Action Plan Example: A Roadmap to Success

What Is A Business Playbook? (Also, How to Create Your Own in 3 Steps)

Is There a Perfect SMB PTO Policy? (Psst: It's In Here.)

Trainual News & Tips

How We Use Trainual to Streamline Hiring and Onboarding

Get a glimpse behind the scenes and find out how we really use our own product.

How We Use Implementation To Set Up Your Account for Success From the Start

It’s Tax Filing Season. Here are 7 Money-Saving Tips for Small Businesses.

The Manual Wrapped: The Articles and Podcasts From 2022 That You’ll Want to Revisit

2023 State of Small Business Knowledge & Training Report

Pivots that Sparked Success: 7 Famous Companies That Got Their Start Accidentally

10 Holiday Gift Ideas That Will Boost Cheer (and Make Your Team Feel Appreciated)

Prepping for Black Friday and Small Business Saturday? Try These Tactics.

Building a Remote Workforce? These 3 Things Need to Go Digital.

It’s World Mental Health Day. Here’s How SMBs Can Support Their Team.

Onboarding & Training

Maintaining Service Consistency in Multi-Location HVAC and Plumbing Businesses

Discover how Trainual can help multi-location plumbing businesses maintain service consistency.

Small Business Employee Handbook Template

Guide: Everything You Need To Know About Employee Onboarding

2023 State of Small Business Knowledge & Training Report

Is Your New Hire Training Actually Effective? Here’s How to Check.

7 Reasons Veterans Make Great Hires For SMBs

Employee training: an A to Z guide

Help New Hires Feel Included - Here's How

Why Hiring Within A 30-Mile Radius Is “So Yesterday”

Employee Orientation: A Need To Know Guide

Why Documents Are The Worst Tool For Documentation

Newsletters

Articles

The Entrepreneurial Myth: A Crash Course On Why Most SMBs Don't Work

How to make sure your business makes it past the 10-year mark.

In this episode, I chat with Dr. Steve Yacovelli. He calls himself “The Gay Leadership Dude,” and this episode is all about creating an inclusive culture.

The Top 20 Free Software for Small Businesses

Looking for a budget-friendly way to make your business run better? Here are the top free small business tools (including the ones we use)!

Why Your Team Needs A Small Business Wiki

Picture this: every answer you need to do your job in seconds. That's where a small business wiki comes into play. Here's how to build one!

How To Make Sure Candidates Know Their Stuff

Your candidates may "talk the talk." But can they walk the walk? Here's how to test drive their skills - before you hire them!

Change Management: How To Rally People Around Change

Your business doesn't change. The people within it do. So, here's how to get their buy-in so you can make real change happen.

The Best Hiring Process (From Start To Finish)

The best hiring process made by a small business for small businesses.

What Is A Business Process Consultant? (And How To Tell If You Need One)

You don't have to document and optimize your processes on your own. Have a business process consultant do it for you - here's how to find one.

How Clarence Hairston Uses Authenticity To Better Serve His Clients

An exclusive interview with Tempo trainer Clarence Hairston (AKA Lil Bizzy) on living authentically and showing up for your team.

How To Up Your Training Game With Trainual’s Slack Integration

With Trainual’s Slack integration, you can create new training content, access your company's need-to-knows, and share how-tos in real-time.

What's Happening With Trainual In 2021?

Every day, the Trainual team has one goal: make running your small business easier. Here's an inside look at how we plan to do that in 2021!

Does Your Training Give Your Team Information Overload?

Training doesn't have to be synonymous with information overload. Instead, get people up to speed (without overloading them) - here's how!

Have feedback on The Manual or want to pitch us a story? Email themanual@trainual.com

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