In this episode Mallory and Shawn chat with Gia Laudi, co-founder of Forget the Funnel, about rethinking customer experience through a customer-led framework.
Get a glimpse behind the scenes and find out how we really use our own product.
Discover how Trainual can help multi-location plumbing businesses maintain service consistency.
And the top tips for leading actually productive meetings (and avoiding ones that could have been emails).
Join over 163K readers getting the The Manual in their inbox every Wednesday.
In this episode, I'm talking with Tamara Kemper. This episode is all about defining what an "A" player is and how to find and retain them.
Dream big, think big, do big.
When it comes to processes, it’s all about the flow, y’know?
Taking your org chart to the next level.
The roster to your business playbook.
We need to have a talk about the most overused phrase of the decade.
In this episode, I’m talking with Greg Gunther. This episode is all about transforming current challenges in your business into future opportunities.
As they say during the hoedown dance, it's time to partner up.
They’re not the same just because they both start with the letter “O”.
Despite how they sound, they are different.
Because sharing is caring.
No one wants a heavy fine or a lawsuit on their hands.