In this episode Mallory and Shawn chat with Gia Laudi, co-founder of Forget the Funnel, about rethinking customer experience through a customer-led framework.
Get a glimpse behind the scenes and find out how we really use our own product.
Discover how Trainual can help multi-location plumbing businesses maintain service consistency.
(Yes, you have one.) Plus, how to build an employee development program that drives results and the new way to put the f(un) in flowcharts.
Join over 163K readers getting the The Manual in their inbox every Wednesday.
Understand the pain points of employee turnover, and explore solutions focused on investing in training and clearly defined roles.
Onboarding and training in small businesses can be tough. But Trainual can help by allowing you to better document your processes, to-dos, and SOPs.
Here's everything you need to know before investing in a business documentation system.
Learn how to create effective Standard Operating Procedures (SOPs) for the healthcare industry with our comprehensive guide.
Discover effective strategies for improving your business processes and boosting productivity with our comprehensive guide.
Learn how to create a comprehensive and effective quality management plan for your business with our step-by-step guide.
Discover how implementing quality management can lead to improved business success.
Discover how Total Quality Management can help boost your business performance with our comprehensive guide.
Discover how to implement a quality management system that will help your organization achieve optimal performance.
Learn how to create a process diagram with ease using our step-by-step guide.
Learn how to create a process flow chart with our comprehensive step-by-step guide.