In this episode Mallory and Shawn chat with Gia Laudi, co-founder of Forget the Funnel, about rethinking customer experience through a customer-led framework.
Get a glimpse behind the scenes and find out how we really use our own product.
Discover how Trainual can help multi-location plumbing businesses maintain service consistency.
And the top tips for leading actually productive meetings (and avoiding ones that could have been emails).
Join over 163K readers getting the The Manual in their inbox every Wednesday.
Discover the secrets of how to write a vacation policy that works for your business. Learn how to create a stress-free policy that fits your unique needs.
Are code of conducts regulated by the law? Find out if codes of conduct are legally binding and how to implement them in your organization.
How can employers benefit from improved workplace safety policies? Learn why it pays off to invest resources into these initiatives.
Are codes of conduct legally binding? Learn how having a code of conduct in place can benefit your business legally.
How do you write a code of conduct for your business and ensure ethical behavior in the workplace? Get tips from professionals.
Is an employee handbook a contract between management and staff? Learn how to create the perfect employee handbook for your small-to-medium-sized business.
Are employee handbooks required by law? Find out what the law says and how to create an effective one that works best for your business.
Training and development for employee motivation and retention can boost overall productivity in the workplace. Learn how to keep your staff engaged today!
Why is knowledge transfer to new employees critical to businesses? Learn how to document processes, create onboarding and offboarding protocols, and more!
Learn how to create a knowledge base for employees that will help ensure smooth operations while your business scales with ease.
Learn how to sell your company to your employees and make them love it! Get tips on the advantages, challenges, and best practices for successfully doing so.
Learn how to keep employees busy during slow times, from cross-training and professional development to team building and leveraging technology tools.