In this episode Mallory and Shawn chat with Gia Laudi, co-founder of Forget the Funnel, about rethinking customer experience through a customer-led framework.
Get a glimpse behind the scenes and find out how we really use our own product.
Discover how Trainual can help multi-location plumbing businesses maintain service consistency.
And the top tips for leading actually productive meetings (and avoiding ones that could have been emails).
Join over 163K readers getting the The Manual in their inbox every Wednesday.
What is the purpose of an employee handbook? Learn how to create one that meets your business needs and how it can help you scale your business.
Are employee handbooks confidential? Learn how to ensure that your company handbook is confidential, legally compliant, and engaging for employees.
From onboarding to offboarding, find out what should be included in an employee handbook to ensure your business runs smoothly.
Learn how to roll out a new employee handbook with this step-by-step guide. Get tips on creating, implementing, and updating your handbook for success.
Learn how to design a handbook that works for your SMB! This step-by-step guide will help you create, implement and maintain an effective company handbook.
How often should you update your employee handbook? Learn how to review and update your employee manual and what to include in an updated version.
Do you have to sign employee handbook? What happens if you don't? Learn the benefits of signing the employee manual before you start a new job.
Learn how to document employee training for your SMB and create a comprehensive onboarding process.
Learn how to write an attendance policy that works for your business. Get tips on setting guidelines, drafting language, and communicating with staff.
What is an attendance policy? Learn how to create an effective attendance policy that works for your business and employees.
Discover the benefits and challenges of what is an open vacation policy. Learn how to implement it and make it work for your business!
Learn the benefits and pitfalls of what is a flexible vacation policy. Find out why it could be the key to keeping your team members engaged and productive!