In this episode Mallory and Shawn chat with Gia Laudi, co-founder of Forget the Funnel, about rethinking customer experience through a customer-led framework.
Get a glimpse behind the scenes and find out how we really use our own product.
Discover how Trainual can help multi-location plumbing businesses maintain service consistency.
And the top tips for leading actually productive meetings (and avoiding ones that could have been emails).
Join over 163K readers getting the The Manual in their inbox every Wednesday.
When COVID-19 hit late March, we knew we needed to make some quick pivots to keep us growing through the end of 2020. (Spoiler: Our pivots worked!)
With millions of monthly listeners, John Lee Dumas, knows what it takes to grow a successful podcast from the ground up. Here's how he did it!
With the world distributed, staying connected has never been more important. And building an online community has never been more relevant!
Neha is the Director of Business Operations at GumGum an experienced operations and strategy leader on the Forbes 30 Under 30 list who has helped scale some of California’s most successful start-ups.
Supporting your female employees starts with making intentional efforts to foster equity and equality in the workplace. Yes - intentional.
Prior to his role at CloudApp, Joe was the Head of Social Analytics at Adobe where he led paid social strategy and a research team providing strategic guidance to organizations within the company.
A step-by-step guide to creating an equitable compensation program. Plus, why having an equitable compensation program is such a big deal!
In this episode, I chat with Becky Karsh, head of people development at Uber in the US and Canada, about how to navigate massive cultural shifts in the workplace.
Fellow's Erin Blaskie shares her hacks for making remote teams work! (Plus, what your remote team should focus on doing right now.)
Adding a video, graphic, or any other rich media to your playbook should be as simple as dropping a link. And finally, it is... enter Quick Embeds!
In this episode, I chat with Michael Ventura, CEO, and founder of Sub Rosa, during our Training With Empathy event we hosted in April.
Trainual helps fast-growing businesses organize the chaos of training by documenting policies and procedures.