In this episode Mallory and Shawn chat with Gia Laudi, co-founder of Forget the Funnel, about rethinking customer experience through a customer-led framework.
Get a glimpse behind the scenes and find out how we really use our own product.
Discover how Trainual can help multi-location plumbing businesses maintain service consistency.
And the top tips for leading actually productive meetings (and avoiding ones that could have been emails).
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Everyone wants a business that is easy to operate. But the unintended consequence of too much instruction might surprise you.
60,000 small businesses use Gusto to make payroll, benefits, and HR easy. Now, connect your hiring and training systems with Trainual's Gusto integration.
Learn how to identify and build systems in your business that allow you to get yourself out of the day-to-day work and actually become the business owner.
If your best intentions have left your calendar completely over-scheduled, there is a simpler way to time block.
When someone quits unexpectedly, chances are you've been messing things up for a while. Here's how to avoid a surprise talent loss.
We all want to cater to VIPs. But, if you're bending over backwards to make them happy, your process might be broken.
Feel like you wasted your time on a bad hire? Course-correct with these five questions and you'll still come out on top.
Creating too many checklists can easily burn out your employees, working against your business. Here's what to do instead.
Starting a business can mean wearing a lot of hats. Building a sustainable business requires mastering three of them.
Making an employee's first day memorable is your best chance at keeping them around. Here's how to not mess it up.
Most entrepreneurs that I know have a break-even mindset. Heres' how to get out of the grind and finally making the money you deserve.
Tune into the Work The System podcast with host Josh Fonger as he interviews Trainual founder Chris Ronzio about software for scaling your business.