In this episode Mallory and Shawn chat with Gia Laudi, co-founder of Forget the Funnel, about rethinking customer experience through a customer-led framework.
Get a glimpse behind the scenes and find out how we really use our own product.
Discover how Trainual can help multi-location plumbing businesses maintain service consistency.
And the top tips for leading actually productive meetings (and avoiding ones that could have been emails).
Join over 163K readers getting the The Manual in their inbox every Wednesday.
Hiring people with different perspectives can make your team stronger.
All it takes is that first step. Time for businesses to embrace the "going green" movement.
In this episode, I'm talking with David Heinemeier Hansson. This episode's all about how to stop celebrating the crazy work mentality and hustle culture.
Time to start working on those delegation skills.
Small businesses stand to reap some of the biggest benefits from the gig economy.
"My frustration outgrew my fear."
It's possible for any team on any budget.
“We’re all in this together.”
Tips and tricks from the entrepreneurs and leaders who made it work.
In this episode, I'm talking with Alyson Caffrey. This episode is all about pivoting ops in 2022, creating a process culture, and business in the Metaverse.
Time to crank up that content machine.
Time to start getting comfortable with delegation.