"Leaders in organizations are responsible for other people's careers. If you lead your division or your organization to a significant misstep, you're really harming the future resume value of everyone that comes from that company."

In this episode of Inside the Process, Mallory and Shawn dive deep into the ethical challenges and leadership dynamics with Ann Skeet, the Senior Director of Leadership Ethics at the Markkula Center for Applied Ethics. With a wealth of experience ranging from corporate ethics to educational leadership, Ann provides invaluable insights into fostering a healthy organizational culture, the role of ethical decision-making, and the future challenges leaders face.

Ann shares her thoughts on the importance of balancing short-term gains with long-term ethical practices. She also discusses the impact of new technologies, particularly AI, on ethical leadership and the necessity to develop robust frameworks to guide responsible technology development.

Key Takeaways:

• Building strong, empathetic relationships within an organization encourages ethical behavior and a sense of mutual obligation among team members. Leaders should focus on creating a sense of community through storytelling, cross-functional collaboration, and regular check-ins, even in remote settings.
• It’s important to integrate ethical decision-making frameworks into daily business practices. This includes using tools like the six lenses of ethical decision-making and ensuring that company values are not just words on a wall but are actively used in guiding decisions.
• With the increasing integration of AI in the workplace, leaders must establish clear principles and frameworks for responsible technology use, ensuring that innovation aligns with ethical standards.
• The foundation of ethical leadership is the leader's character. Self-care, continuous personal development, and the role of mentors are also important in fostering ethical behavior.

Chapter Markers:

[02:39] How short-term tolerance of unethical behavior can harm long-term success and culture within organizations.

[04:03] The framework for a healthy culture, emphasizing fostering empathetic relationships, integrating organizational functions, and developing organizational introspection.

[12:26] Advice for leaders on balancing the pressure to grow the business with staying true to core values and ethical practices.

[14:03] Taking a long-term view when making decisions to ensure they align with the company’s mission and values.

[17:36] The framework for ethical decision-making based on six lenses.

[28:22] How leaders can respond to crises in a way that reinforces ethical practices and clarifies company culture.

[31:15] Whether ethical behavior can be taught through mentorship and character education.

[41:12] The challenges HR and AI present in the business world, especially in balancing ethical considerations with business objectives.

[47:45] How leaders can encourage innovation while maintaining ethical standards through storytelling, cross-functional teams, and ethical principles.

Resources:

Want more resources from this episode? We’ve got an episode recap, replay and every template, process, and resource we covered right here.

Got a taste and hungry for more? Join us at Playbook 2024 for three days of game-changing strategies, hands-on workshops, and real-time wins that'll supercharge your business. Get your tickets now!

Trainual

Inside The Process provides solutions for every aspect of the business — from process headaches and system improvement to self-management and leveling up as a leader.

Mallory Glessner and Shawn Jensen sit down with some of the brightest business minds and unpack their specialized insights to help you improve and level up the work you’re doing.

This is one of a few podcasts from Trainual, a software platform that helps businesses build playbooks to train and grow their team. You can check out the rest of our shows here: https://trainual.com/category/podcasts