When you gotta go, go, go to grow your business, you need your tools at hand.
No one wants to start their first day and feel like they’re assigned homework.
This is the key performance indicator to keep in your sights.
They’re not the same just because they both start with the letter “O”.
Handbook, manual, playbook — whatever you call it, we can build it.
Roles and responsibilities define how your employees do what they do best. But are they really that important for your SMB? (Yes, they are.)