Meet frequently with your leaders to keep a pulse on what is going on across the business.
We suggest meeting once a week to discuss problems that surfaced during that week. Plus, monthly with People Ops and Finance to do a deeper dive into what each team needs and think critically (and cross-functionally) about the problems each team is trying to solve.
🔥 Tip: Look for patterns that emerge about similar issues facing various leaders or teams to find the problem’s root. That way, you aren’t making a “snap-hire.” Meaning, a hire that solves a symptom of a larger (and probably more complicated) problem.