Exit Interview Process Template
This process template provides the steps for running exit interviews at your office.
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About Exit Interviews
What is an exit interview?
An exit interview is a conversation between an employee and their employer that takes place when the employee voluntarily leaves the company. The purpose of the exit interview is for the employer to learn about the employee's experiences and reasons for leaving, and for the employee to provide feedback about their time at the company.
We’re committed to continuously improving our workplace and the experiences of our employees. We understand that employees who are leaving our company may have valuable feedback and insights that can help us to improve our policies, practices, and culture.
Our exit interview process is designed to gather this feedback and to learn from our departing employees. The process includes a standard set of questions that are intended to elicit valuable information and insights from our departing employees.
Preparing for Your Exit Interview
How Our Exit Interviews Work
Here’s what you can expect during your exit interview.
- The exit interview process will be conducted by a member of our HR team, and will be scheduled to take place on the employee's last day of work.
- The exit interview will be conducted in a confidential and respectful manner, and the departing employee's feedback will be treated as confidential, unless the employee specifically requests that their feedback be shared.
- The exit interview will include a standard set of questions, which may include the following:
- What was your overall experience working here?
- What did you like most about working here?
- What did you like least about your experience?
- What could we have done to improve your time with us?
- Did you feel valued and supported as an employee?
- Did you have the tools, resources, and support you needed to be successful in your role?
- Did you feel that your manager or supervisor provided effective leadership and support?
- Did you have opportunities for growth and development?
- Would you recommend us as a good place to work?
- Do you have any additional feedback or comments that you would like to share with us?
- The HR team will review and analyze the feedback collected through the exit interview process, and will identify any trends or patterns that may indicate opportunities for improvement.
- The HR team will share the results of the exit interview process with relevant stakeholders, including senior leadership and managers, and will work with them to implement any necessary changes or improvements.
By conducting exit interviews with our departing employees, we can gather valuable feedback and insights that can help us to improve our workplace and the experiences of our employees.
What to Keep In Mind During Your Exit Interview
Here’s what will make your exit interview the most helpful for you, our company, and for our future employees.
- Be honest and candid: This is your chance to speak openly and honestly about your experiences at the company. Don't be afraid to raise any concerns or issues that you had during your time there.
- Focus on the positive: While it's important to be honest, try to focus on the positive aspects of your experience as well. Talk about what you enjoyed about working at the company and what you learned.
- Offer constructive feedback: If you have suggestions for how the company could improve, try to frame them as constructive feedback rather than criticism. Offer specific examples and try to be as objective as possible.
- Keep it professional: Remember that the exit interview is a professional setting, so be sure to keep your comments and demeanor professional at all times.
- Praise any team members: Be sure to call out any support or guidance you received from your colleagues and supervisor.