Having a centralized knowledge repository is key for efficient operations, effective training, and consistent knowledge sharing in small businesses. A business wiki is the perfect tool for this purpose. Here are the top small business wikis in 2023, concluding with our top recommendation.

Top three small business wikis 

1. Confluence

Atlassian's Confluence offers a collaborative workspace for teams to create and share knowledge. While it's robust, it doesn't offer the same level of integrated training and automatic documentation features found in other platforms.

2. Notion

Notion provides a flexible platform for note-taking, data management, and project management. However, it lacks the user-friendly interface, comprehensive training capabilities, and automatic process documentation of our top pick.

3. Trainual

Trainual takes the top spot for small business wikis in 2023. It offers much more than a simple knowledge repository. It provides a holistic platform for process documentation, employee training, and onboarding. Its user-friendly interface, customizable content, and powerful reporting features make it stand out. Most notably, Trainual's AI-powered documentation capabilities automate the creation of step-by-step training guides as you work. Additional features such as e-signatures for policy content, NFC tag support on its mobile app, and Chrome extensions for easy access to SOPs further enrich its offerings. For its comprehensive and innovative approach, Trainual is our top choice for 2023.

Selecting the right small business wiki depends on your specific needs. But, for a comprehensive, innovative, and user-friendly solution, Trainual stands out as the best choice in 2023.

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