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Common Remote Onboarding Mistakes and How To Avoid Them

July 26, 2023

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This is a guest post written by Trainual affiliate clovio.

Let's face it: The COVID pandemic changed the game when it comes to remote work. While remote work had been around for years, the pandemic forced companies to adopt this model for almost all roles. Thankfully, many institutions found that with technological advancements on their side, the standards of work didn’t drop, and remote work became a common practice for many businesses.

And while some businesses have enacted return-to-office strategies, there are others who have the flexibility to prioritize hybrid remote schedules. Other businesses have global workforces — for them, remote work is a necessity.

Still, there are many aspects of working in a physical office that are difficult to replicate at home — and arguably, one of the most challenging is onboarding. Carrying out this ongoing process remotely isn’t easy, but with careful planning, businesses can still hold informative and crucial onboarding sessions with their new remote workers. So, it’s important for companies to recognize the pitfalls of remote onboarding and know how to avoid them.

Onboarding is more important than you think

Onboarding isn’t something to be overlooked. During these early days, onboarding helps introduce your new employees to the company. A new hire needs to be reassured that this is the job they signed up for. Transparency is key — they must have a crystal clear understanding of their role and how to succeed in it. They also need to be immersed in the company culture through discussions about core values and the team’s mission.

These steps are crucial for any type of company. By equipping new employees with the resources and information they need to do their job properly, they’re unlikely to feel overwhelmed. As a result, employee retention rates increase and turnover costs are reduced. Plus, if effective and carefully tailored onboarding is implemented, businesses end up spending less money on long and inefficient training programs down the road.

Remote onboarding shouldn’t be a rush job or a burden

Whether employees are scattered all around the world, the country, or the city, companies with remote workers may have to sacrifice face-to-face interaction, which can often result in reduced engagement. However, it’s still possible to create an immersive onboarding program that builds a solid relationship with new employees. As the new hires adjust to their surroundings and learn how to find their feet, companies can support them, boost their morale, and ultimately drive motivation and productivity.

Common remote onboarding mistakes

Each business has a different onboarding process, and it can take time to figure out what actually works for you. As such, the only way your company can devise a fool-proof onboarding program is through trial and error. Fortunately, there are ways to avoid the frequent mistakes that businesses make when onboarding remote employees.

Skipping the pre-onboarding process

Some companies forget about building a relationship with remote workers before onboarding begins. Sometimes this is a straightforward task, which may involve providing documentation or a simple introduction that helps to set up remote hires for success. 

Thankfully, the cloud-based onboarding and training platform Trainual can help companies break the ice and engage with remote employees before the onboarding process actually begins. Once signed up to Trainual’s software, new hires can see your welcome messages and personalized videos on the platform, helping you kick the relationship off to a good start.

Neglecting company culture

Remote workers turn to company culture to understand how things get done around the workplace. If there is no sense of any culture, these employees might struggle to fit in and may experience feelings of loneliness and isolation. However, there are ways for companies to work around it. 

Trainual can help out businesses that experience cultural issues during the remote onboarding process. For instance, the business playbook is the perfect place for you to document everything about your company — your history, mission, vision, and more! With this, your newbies quickly get up to speed with your organization’s culture, core values, and beliefs. Knowing this information from the start gives new teams members a sense of belonging and work out where they fit in the team on a broader level.

Not setting clear expectations

Businesses that don’t set clear expectations from the start leave new remote workers feeling disconnected from the company and their roles. This is problematic, as there won’t be a way to benchmark the performance of the remote hires. In addition, the company may struggle to integrate the workers with its remote culture. 

To avoid this scenario, you need to set and communicate clear objectives on what they expect their remote workforce to achieve. It’s also necessary to support new hires throughout the remote onboarding process. Businesses can even start a mentorship program where experienced remote team members guide new employees through all the details of the company. It’s a way for businesses to create a learning environment that cultivates increased productivity.

Remote Onboarding is an ongoing process, not an endpoint

Many businesses are still adapting to the world of remote work and experience occasional hiccups when dealing with remote onboarding. This is completely natural, and companies need to think of it as an ongoing process instead of an endpoint. After all, whether they’re new or not, every employee benefits from further training, frequent communication with their managers, and, most importantly, feeling valued and heard.

Onboarding software like Trainual ensures that there aren’t many missteps in a company’s remote onboarding process. It helps businesses build a playbook that automates, outlines, and restructures the entire onboarding and training process. That way, companies have more time to focus on the new remote hires, which helps employees navigate toward a lifetime of career success.

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Article

Common Remote Onboarding Mistakes and How To Avoid Them

July 26, 2023

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Share it!
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You're all signed up! Look out for the next edition of The Manual Weekly coming Wednesday am!
Oops! Something went wrong while submitting the form.

This is a guest post written by Trainual affiliate clovio.

Let's face it: The COVID pandemic changed the game when it comes to remote work. While remote work had been around for years, the pandemic forced companies to adopt this model for almost all roles. Thankfully, many institutions found that with technological advancements on their side, the standards of work didn’t drop, and remote work became a common practice for many businesses.

And while some businesses have enacted return-to-office strategies, there are others who have the flexibility to prioritize hybrid remote schedules. Other businesses have global workforces — for them, remote work is a necessity.

Still, there are many aspects of working in a physical office that are difficult to replicate at home — and arguably, one of the most challenging is onboarding. Carrying out this ongoing process remotely isn’t easy, but with careful planning, businesses can still hold informative and crucial onboarding sessions with their new remote workers. So, it’s important for companies to recognize the pitfalls of remote onboarding and know how to avoid them.

Onboarding is more important than you think

Onboarding isn’t something to be overlooked. During these early days, onboarding helps introduce your new employees to the company. A new hire needs to be reassured that this is the job they signed up for. Transparency is key — they must have a crystal clear understanding of their role and how to succeed in it. They also need to be immersed in the company culture through discussions about core values and the team’s mission.

These steps are crucial for any type of company. By equipping new employees with the resources and information they need to do their job properly, they’re unlikely to feel overwhelmed. As a result, employee retention rates increase and turnover costs are reduced. Plus, if effective and carefully tailored onboarding is implemented, businesses end up spending less money on long and inefficient training programs down the road.

Remote onboarding shouldn’t be a rush job or a burden

Whether employees are scattered all around the world, the country, or the city, companies with remote workers may have to sacrifice face-to-face interaction, which can often result in reduced engagement. However, it’s still possible to create an immersive onboarding program that builds a solid relationship with new employees. As the new hires adjust to their surroundings and learn how to find their feet, companies can support them, boost their morale, and ultimately drive motivation and productivity.

Common remote onboarding mistakes

Each business has a different onboarding process, and it can take time to figure out what actually works for you. As such, the only way your company can devise a fool-proof onboarding program is through trial and error. Fortunately, there are ways to avoid the frequent mistakes that businesses make when onboarding remote employees.

Skipping the pre-onboarding process

Some companies forget about building a relationship with remote workers before onboarding begins. Sometimes this is a straightforward task, which may involve providing documentation or a simple introduction that helps to set up remote hires for success. 

Thankfully, the cloud-based onboarding and training platform Trainual can help companies break the ice and engage with remote employees before the onboarding process actually begins. Once signed up to Trainual’s software, new hires can see your welcome messages and personalized videos on the platform, helping you kick the relationship off to a good start.

Neglecting company culture

Remote workers turn to company culture to understand how things get done around the workplace. If there is no sense of any culture, these employees might struggle to fit in and may experience feelings of loneliness and isolation. However, there are ways for companies to work around it. 

Trainual can help out businesses that experience cultural issues during the remote onboarding process. For instance, the business playbook is the perfect place for you to document everything about your company — your history, mission, vision, and more! With this, your newbies quickly get up to speed with your organization’s culture, core values, and beliefs. Knowing this information from the start gives new teams members a sense of belonging and work out where they fit in the team on a broader level.

Not setting clear expectations

Businesses that don’t set clear expectations from the start leave new remote workers feeling disconnected from the company and their roles. This is problematic, as there won’t be a way to benchmark the performance of the remote hires. In addition, the company may struggle to integrate the workers with its remote culture. 

To avoid this scenario, you need to set and communicate clear objectives on what they expect their remote workforce to achieve. It’s also necessary to support new hires throughout the remote onboarding process. Businesses can even start a mentorship program where experienced remote team members guide new employees through all the details of the company. It’s a way for businesses to create a learning environment that cultivates increased productivity.

Remote Onboarding is an ongoing process, not an endpoint

Many businesses are still adapting to the world of remote work and experience occasional hiccups when dealing with remote onboarding. This is completely natural, and companies need to think of it as an ongoing process instead of an endpoint. After all, whether they’re new or not, every employee benefits from further training, frequent communication with their managers, and, most importantly, feeling valued and heard.

Onboarding software like Trainual ensures that there aren’t many missteps in a company’s remote onboarding process. It helps businesses build a playbook that automates, outlines, and restructures the entire onboarding and training process. That way, companies have more time to focus on the new remote hires, which helps employees navigate toward a lifetime of career success.

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Common Remote Onboarding Mistakes and How To Avoid Them

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