Chris

CEO, Founder

Bio

Chris Ronzio is the founder and CEO of Trainual, which stems from 20+ years of Chris' entrepreneurial experience and passion for small business systems. He's the host of the Organize Chaos podcast, and author of 7x best-seller The Business Playbook.

More from this author

Building a Gold Standard Business

What separates a business that makes money from one that runs well

The Business News Roundup

The state of small business heading into 2027, and how to respond

Inside Our Two Books

How two very different books got written, published, and launched

Inside Our Decision Principles

How 18 decision principles keep a growing team aligned

Inside Our Offboarding Playbook

How to handle every employee exit without burning bridges

Inside the Trainual Office

Building a great employee experience, in office and remote

Inside a product launch

A working session on launching a product: who to market to first, where your messaging actually comes from, and what performance management is for.

The great small business squeeze: People, prices, productivity

Hiring ahead of demand, climbing health premiums, when to raise prices, and why doing less beats doing more with less.

The communication cadence every growing company needs

How Trainual rebuilt its all-hands around async material and live Q&A, how to deliver bad news, and what deserves real-time communication.

The future of work: Trust, culture, and the return to office

Is the RTO crackdown about productivity or control? Plus job hugging, raises below inflation, and why ghost jobs cost more than they're worth.

Why company health starts with personal health

Building a culture around health, designing benefits people actually use, and finding where accommodation meets what the business genuinely needs.

Family business, PTO, and the art of actually unplugging

Two brothers who run a company together on what actually makes it work, plus why Trainual scrapped unlimited PTO and what replaced it.

Inside our strategic planning process (And why most planning falls short)

Inside Trainual's planning offsite: the DOS exercise, why positioning comes before planning, and the tradeoff most teams refuse to make.

The performance management playbook every manager needs

Most performance problems are instruction problems. Chris, Jonathan, and Sasha on expectations, feedback cadence, and the $5K offer to quit at 30 days.

AI layoffs, middle management & hybrid work

Are the layoffs really about AI? Chris, Jonathan, and Sasha on the war on middle management, quiet stayers, and the hybrid debate they can't settle.

The podcast rebirth and the state of AI in business

Organize Chaos returns. Chris, Jonathan, and Sasha on what actually changed about running a company in 18 months: hiring, role scope, and the fear nobody names.

Your Calendar Is Overbooked and This Is How to Fix It

If your best intentions have left your calendar completely over-scheduled, there is a simpler way to time block.

Your Business Card Says CEO, but Have You Earned the Title?

Entrepreneurs don't hesitate to put CEO on their business cards and email signatures. But earning the title requires changing your routine.

Why Your Last Software Rollout Failed

In today's episode, I'm talking with Erin Mathie. This episode is all about unique ways to leverage training and how to implement new software in your business.

Is your company still handing out paper employee handbooks on new hires’ first day? This old & tired method of onboarding is being replaced with this method

I Hired a Chief of Staff - You Should Too

I've always known chief of staffs to be something politicians have - or maybe even megacorps. But I never imagined it for my own company.

Why You Need to Be Building a Business You Could Sell Tomorrow

When is the right time to sell your business? And how do you build something that others will want to buy? Built To Sell author John Warrillow weighs in.

Taking time away from your business doesn't have to be a summer off or a year sabbatical. Reboot yourself regularly, just like your favorite apps.

Why Too Many Checklists Could Be Burning Out Your Team

Creating too many checklists can easily burn out your employees, working against your business. Here's what to do instead.

Why Systems & Process Are Vital to the Trucking Industry

This episode is all about building systems, process, and handling compliance issues with small carriers in the trucking industry.

Why Philanthropic Giving Is a Business Advantage

In this episode, I'm talking with Kate Williams. This episode's all about the importance of philanthropic alignment with your customers.

Why New Competitors Are Good for Your Business

Building a business is hard enough without thinking everyone is out to copy you. Fortunately, there is a silver lining.

It might have taken you months to fill the position. But if you wait one day longer to fire a bad fit, that's one day too long.

Why I Wrote the Book on Business Playbooks

Every small business that wants to scale needs a playbook. So, Trainual CEO Chris Ronzio wrote the step-by-step guide on how to build one.

Why I Would Rather Be a Beginner Than an Expert

As the CEO of a leading SaaS company, people tend to look confused when I say I am a beginner. But here is why I strive to stay a beginner, not an expert!

Why Hourly Billing Is Nuts! with Jonathan Stark

onathan Stark shares how to evaluate clients, set prices, and retain them without hourly billing.

Why a Purpose Driven Business Matters

In this episode, I'm talking with Diane Primo. This episode is all about why a purpose-driven business matters and how to make your company more purpose-driven.

What Is a Business Playbook? (Also, How to Create Your Own in 3 Steps)

Just like championship sports teams win because they have a solid playbook, your team needs a winning business playbook to scale.

Could a quick run on the treadmill reset your mindset? If you feel like you're running in place with your business, this could be the hack you need.

When you see these traits while selling, run. But if you see them while recruiting, you've found someone great.

What Is a Business Process Consultant? (And How to Tell if You Need One)

You don't have to document and optimize your processes on your own. Have a business process consultant do it for you - here's how to find one.

Chris Ronzio talks about the lessons learned from his weekly workout running Pinnacle Peak

We Raised $27M in Series B - Here’s What We’ll Do with It

A note from our founder and CEO, Chris Ronzio, about what this funding means for you, our team, and small businesses everywhere.

We all want to cater to VIPs. But, if you're bending over backwards to make them happy, your process might be broken.

Transform Current Challenges Into Future Opportunities

In this episode, I’m talking with Greg Gunther. This episode is all about transforming current challenges in your business into future opportunities.

CEO of FUBU & Host of ABC's Shark Tank, Daymond John

Daymond John, CEO of FUBU & host of ABC's Shark Tank, talk about his business journey.

Think Bigger! How to Develop an Exponential Mindset

In this episode, I’m talking with Terry Rice. This episode is all about how entrepreneurs can adapt an exponential mindset.

As entrepreneurs, we have the luxury of building our business around our lives, our hobbies, or even the terrifying prospect of fatherhood.

What good is employee training if your new hires aren't applying the skills they learned? Here's exactly what's going to boost employee accountability.

The Single Best Thing You Can Do to Boost Your Company Culture

Happy employees thrive on freedom, flexibility, and connection—here’s how to level up your company culture with a few simple strategies.

Delegation can simultaneously be the hardest thing to learn and the most positive change you can make. Focus on doing what you do best with these tips.

The Shift from Coworking to Company Hubs

Office, coworking, or something else? Introducing Company Hubs, the happy medium between committing to a corporate headquarters and settling for remote.

The Official Onboarding Cheat Sheet

The answers to every onboarding question you've ever asked, wondered, or stumbled to answer - now in one cheat sheet! (No calculators or ballcaps required.)

The Official Employee Training Cheat Sheet

The answers to every employee training question you’ve ever asked, wondered, or stumbled to answer! (No calculators or ball caps required.)

The Next Generation of Trainual Is Officially Here

We're so excited to announce that the next generation of Trainual is finally here! Take a look at all the game-changing new features now.

The Key to Building a Successful Side Hustle

When it comes to starting a side hustle or launching a business, most advice hinges on following your passion. But here's a more practical approach!

The Hidden Costs of Hiring and Firing Employees Will Shock You

There's more to the cost of hiring and firing employees than meets the eye. Discover these hidden costs and find out how to improve employee retention.

The Documentation Life Cycle

In this episode, I’m talking with Adi Klevit. This episode is all about the documentation life cycle and how to create buy-in from your team.

The Difference Between Leadership and Management

Author Rene Boer shares how simple SOPs and training are key to effective leadership.

If you're flooded with LinkedIn connection requests, here's how to separate the authentic from the obnoxious.

The 4 Stages of Growing a People Operations Team

In this episode, I'm talking with three people operations members of the Trainual team. This episode is about the 4 stages of growing a people operations team.

The 3 Hats Every Business Owner Has to Wear

Starting a business can mean wearing a lot of hats. Building a sustainable business requires mastering three of them.

Employee turnover is expensive and time-consuming. What if there was something you could do to reduce it? Read this now to find out how.

Tackling Global Inequality with Remote Work

In this episode, I'm talking with Tony Jamous. This episode's all about the future of work and how remote, async work can help tackle global inequality.

Stop Stagnating, Start Scaling, with These Tips for Onboarding New Hires

Is your onboarding process efficient, effective, and excellent? Use these onboarding tips to connect with employees and form a strong bond of trust.

Startup Categories: Where Does Your Business Fit In?

Startup categories connoisseur Greg Head is helping you figure out where you business fits in the market (and what to do with that knowledge)!

Recession Pricing Strategies

In today's episode, I'm talking with ProfitWell Founder & CEO, Patrick Campbell. This episode is all about pricing strategies during a recession.

Process Will Set You Free

In this episode, I'm talking with Lisa González. This episode is all about why process & systems will set you and your business free!

Today on The Fastest Growing Companies podcast, we're talking to the president & COO at Rebel Interactive Group, Allison Minutillo.

Today on The Fastest Growing Companies podcast, we're talking to the president & CEO of GrowthForce, Stephen King.

Today on The Fastest Growing Companies podcast, we're talking to the president & CEO at Directive, Garrett Mehrguth.

Pivoting Ops in 2022, Creating a Process Culture, & the Metaverse | Alyson Caffrey

In this episode, I'm talking with Alyson Caffrey. This episode is all about pivoting ops in 2022, creating a process culture, and business in the Metaverse.

Perfecting Inbound Sales

In today's episode, I'm talking with HubSpot Executive, Dan Tyre. This episode is all about perfecting your inbound sales to strengthen your companies future.

Onboarding & Training Is Not One Size Fits All: 4 Ways to Make It Personal

Moving Beyond a Transactional Mindset

In today's episode, I'm talking with Jason Harris. This episode is all about moving beyond transactional thinking and building longterm brand.

Maximize Your Workday & Supercharge Productivity

In this episode, I'm talking with Scott Friesen. This episode is all about maximizing your workday so you can increase productivity and reduce distractions.

It Doesn't Have to Be Crazy at Work with David Heinemeier Hansson

In this episode, I'm talking with David Heinemeier Hansson. This episode's all about how to stop celebrating the crazy work mentality and hustle culture.

Every week, join host and CEO of Trainual, Chris Ronzio, to learn exponential growth hacks from the leaders of today's fastest-growing companies.

Most entrepreneurs that I know have a break-even mindset. Heres' how to get out of the grind and finally making the money you deserve.

How We Intentionally Empower Our Female Employees

Supporting your female employees starts with making intentional efforts to foster equity and equality in the workplace. Yes - intentional.

How Trainual Got Its Start

How to Write a Standard Operating Procedure (SOP) in 4 Easy Steps

Create clear SOPs to streamline tasks, increase accountability, and drive consistent execution across teams.

Maternity leave fast approaching? If your office has begged you to “write down everything you do”, here are some simple tips for getting started.

How to Use Partnership Marketing for Your Business

Matt Wool shares how and why small businesses should leverage partnership marketing as a key part of their overall marketing strategy.

How to Train Remote Team Members Consistently Every Time

Follow these tips to create a program to train remote team members that offers consistency and open channels of communication.

How to Systemize Your Small Business and Processes in 5 Steps

Building systems can save you time and money. Here's how you do it.

How to Sustain Your Game in Life & in Business

In this episode, I'm talking with Alan Stein, Jr. This episode is all about sustaining your game, both in business and in life.

How to Succeed Using Your Alter Ego

In 2004, Kobe Bryant rebranded himself “Black Mamba.” But this was more than a nickname - it was an alter ego that helped him get back on top.

How do you align the moving parts of a fast-growing business so the entrepreneur can focus on growth? Sheri Hamilton, COO to Grant Cardone, shares her insights.

How to Organically Grow Your Podcast Following

With millions of monthly listeners, John Lee Dumas, knows what it takes to grow a successful podcast from the ground up. Here's how he did it!

How to Nail Your Pricing Strategy the First Time

Pricing your product might be one of the hardest things you have to do. But Patrick Campbell shares his proven guidelines for nailing your pricing strategy!

Making an employee's first day memorable is your best chance at keeping them around. Here's how to not mess it up.

How to Make Your Business Investable

In this episode, I'm talking with Troy Henikoff. This episode is about making your business investable and closing the deal with the perfect pitch.

How to Make Radical Candor Your New Workplace Norm

Radical candor is the “Goldilocks Zone” of feedback. And with it, you can guide your conversations to a more productive place.

How to Keep Your Team Aligned and Up to Speed

In this episode, we talk about creating your business playbook, keeping your systems consistently updated by your employees, and ramping up new hires fast.

In your business, do things run perfectly? Or, does the occasional bottleneck drain your team's productivity? Here's how to keep it from getting backed up.

How to Keep Remote Employees Engaged and Connected

Fully remote team tips: engagement, balance, and building self-running businesses.

How to Hire a Remote Employee Sight Unseen

Need to hire a remote employee? Here’s step-by-step guide to hiring the best candidate - without meeting them in person first!

How to Get Your Business to Successfully Run Without You

Learn how to specialize, boost value, and prepare your business for sale.

How to Get Your Business PR for Free

Build a profitable PR strategy using these key strategies.

Founder of Entrepreneur's Organization and author of Scaling Up, Verne Harnish, shares insights on how to successfully scale in Process Makes Perfect episode 1.

How to Find & Retain "A" Players for Your Business

In this episode, I'm talking with Tamara Kemper. This episode is all about defining what an "A" player is and how to find and retain them.

How to Effectively Scale Your Business

In this episode, I chat with Verne Harnish about how to effectively scale your business with clearly documented systems and processes.

How to Build Processes That Scale Remote Teams

Laura Roeder, founder of social media automation platform MeetEdgar, weighs in on the easiest ways to keep remote teams aligned at scale.

How to Build a Real Business from a Simple Vivid Vision

Author and Expert Cameron Herold explains how to build a organization off the back of a vivid vision and how to rally your team around your idea.