In this video, Mallory and Shawn are joined by special guest Bryson to discuss the crucial role of building good systems and great leaders.

They delve into the four pillars of great leaders and how they contribute to a culture of success. The discussion explores character as a pillar of great leadership, emphasizing empathy, active listening, and continuous improvement feedback. Bryson shares personal experiences and insights on developing empathy as a learned skill. Bryson emphasizes the importance of aligning individual why's with the company's goals and vision.

The hosts provide examples of creating transparency and inviting employee contributions to impactful areas that resonate with their purpose. Along with incentives highlighting the significance of celebrating wins, supporting employees, and providing continuous improvement feedback.

Topics covered:

• 00:00 Introduction.
• ‍00:54 Customer Advisory Board.
• ‍02:01 Using reactions in Zoom.
• ‍06:00 4 pillars of great leaders and culture.
• ‍06:05 #1 Character.
• ‍08:16 Leadership in business and team culture.
• ‍11:10 Empathy in developing character.
• ‍19:50 Feedback.
• ‍23:21 #2 Purpose.
• ‍29:21 Connecting personal why to company goals.
• 31:12 #3 Incentives.
• ‍43:34 #4 People.
• ‍45:12 Giving employees space to improve.
• ‍46:16 Finding the right people for the right seats.