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Turning Your Customers Into Raving Fans – Playbook 2020

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Create enough raving fans to fill entire stadiums – that’s the goal. But turning your customers into your greatest brand advocates doesn’t happen by accident. Catch key voices in customer experience share their best practices for building brand loyalty and rallying everything you do around your customers.

Featuring:

  • Celine Kimberly, Director of Customer Success – Hubspot
  • Kevin Lau, Global Head of Customer Advocacy – Adobe
  • Ryan Steinberg, Head of Global Support Operations – Intercom

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